topic Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close" in XPERIA archive

“Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

Tue, 22 Feb 2011 08:57:52 GMT

My phone was working perfectly until I was prompted to update my phone to Android 2.1.1. yesterday. Since then, each time I switch on my phone I get the message “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

I went back to the PC companion and clicked repair your firmware with PC companion which reset all my settings. Although this meant my phone was cleared of all data I could at least access the home screen and other applications this time.

I chose to restore my phone with my last backup, and downloaded all my apps again and set up a security pass again. Everything seemed to be ok. I turned my phone off last night when I went to bed.

When I turned it on this morning I got the message “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close" It now won’t load any details as it keeps repeating the same error message.

I have since taken out my battery, sim and memory card and restarted the phone but it still won’t load the homescreen or any other details. I shouldn’t need to click repair on the PC companion again as I have already done this and it fixed the problem until i turned my phone off and on.

What is the solution please?

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

Tue, 22 Feb 2011 10:13:18 GMT

I don't have the same problem with the Home screen but I am getting the same message about the email process following my upgrade to 2.1.1. yesterday. Repairing the software didn't fix it for me either. You have my sympathies.

Does anyone know if it's possible to roll back to a previous version of Android?

Suzanne

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

Tue, 22 Feb 2011 14:03:29 GMT

Hi,

I'm having the exact same problem since yesterda.

Except that I can't repair my phone at all: PC Companion give me an error when I try to download the software.

The error is like:

"Unable to install or to start phone's software update component" (I'm french so I give you the exact translation, message could be slightly different in other langages).

I've tried a couple of time but the message is still the same.

If anyone has an idea, because I'm completely stuck.

I can still receive phone call, but nothing else (I can't even check my contacts or my messages).

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

suze — Tue, 22 Feb 2011 14:18:18 GMT

I don't know if it will help but you could try running the repair / reinstall using Sony Ericsson Update Service

http://www.sonyericsson.com/cws/support/phones/topic/1.433308/xperiax10?cc=gb&lc=en

This will wipe your phones contents and reinstall the software, hopefully resolving the issue.

It would also be useful if you could post your location / carrier / where phone was purchased ie country if different to your current location to see if there are any common themes here.

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

Tue, 22 Feb 2011 16:12:24 GMT

Thanks for your answer.

I'll try this in the evening and let you know if it goes better.

I'm in France.

I bought my phone in december at a mobile phone reseller in Paris.

It has been working completely fine until yesterday.

I also submitted my problem directly to Sony Erricson.

It appears I contacted UK support (don't know why PC Companion sent me there).

They forwarded my problem to France support team.

I don't care about losing data on my phone (in fact, I do care, but it's nothing compared to the actual situation).

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

Tue, 22 Feb 2011 18:38:28 GMT

Hello,

As I said above I have used the PC companion repair facility and although it fixed the problem last night, turning my phone on this morning showed that the problem has returned which indicates the problem is deeper rooted then the repair facility can fix.

Are you suggesting I wipe the phone again for a second time???

My location is the South of the UK, the phone was purchased in the UK and I don't know what you mean by carrier? My service provider is Virginmobile.

I have not had any stupifying errors like this before. Only immediately after I upgraded my phone yesterday. It is only 3 or 4 months old.

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

suze — Tue, 22 Feb 2011 19:18:21 GMT

I would give it one last try with the Update Service rather than PC Companion. If that doesn't work I would get in touch with Virgin with a view to getting it repaired or exchanged.

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

Tue, 22 Feb 2011 21:08:48 GMT

The update service worked where PC Companion just gave me an error.

I lost everything but at least I can use my phone.

I'll configure it again and let you know in a couple of days if the problem is definitely solved.

Thank you very much suze, you saved my day

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

Tue, 22 Feb 2011 22:46:43 GMT

Thank you.

I must admit that i was dubious, but the internet download seems to have fixed the issue!

I have restored my previous data and turned the phone on and off a few times and it seems to be working fine now!

I am now slowly downloading my Android Apps to check if one of them contributed to the error, so i will update when that is finished and I have switched my phone off and on a few more times!

But thanks for now.

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

suze — Wed, 23 Feb 2011 09:02:55 GMT

Fingers crossed you are both now sorted. Enjoy your phones!

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

Wed, 23 Feb 2011 21:40:43 GMT

Right, the download didn't work.

In fact I have since solved the problem myself.

The problem stems from including Appications when I Restore my previous settings.

When I restored my previous settings all was fine, but when I restored my downloaded Applications and turned my phone off the same problem came back. I'm really surprised noone monitoring these boards picked up on that.

Somehow your latest update means I now have applications that are either incompatible with the update or Google/app creators have removed certain applications which I am somehow able to download through the restore feature built into the phone and this is when the homescreen menu breaks.

So, really not impressed all in all. Now have to manually go through any applications, which I used previously without any troubles, to find out what is breaking the homescreen, or for future reference, I now can't use the Restore feature to recover all of my data.

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

Thu, 24 Feb 2011 08:02:16 GMT

Hi,

Same problem happened yesterday evening.

I had restored everything, and I was reordering my icons when I noticed the problem was there.

I'm reinstalling again right now.

I think this comes from an application too.

It might be z4root.

It isn't on the market anymore, so it was restored.

I used the phone the whole day without any trouble, and then I rooted my phone.

It's strange cause the error happened a bit later, but I'l try not to reinstall it (for the moment, I'll need it later).

I'll let you know how things are going.

Neil, if you find anything, please let us know too.

Good luck with your phone.

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

Thu, 24 Feb 2011 08:02:46 GMT

I had the same problem, I solved it when I deleted the Dr.Web antivirus.

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

Thu, 24 Feb 2011 08:28:51 GMT

Yeah,

that might be the problem.

I had it from the restore, but I activated it only in the end of the day.

I'll try to restore and remove DrWeb Antivirus.

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

suze — Thu, 24 Feb 2011 08:56:11 GMT

Hi Neil

This is the first time that I have seen this particular problem and I am glad you managed to find the cause of it. Thank you for returning to explain the solution you found.

As the problem was app based I will add that I use Appbrain online to register and then download the app from market onto phone and sync, then in future if you have to do any system wipes the list is there as soon as you redownload the Appbrain app to your phone. You still have to install all the apps individually but it is pretty quick.

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

Sun, 27 Feb 2011 23:40:08 GMT

Hey all,

any news on whether Dr Web is causing the crashes, or at least that by not having it installed you haven't had any problems since??

My errors escalated when i could no longer Sync with Sony so i phoned my network provider and they couldn't add anymore advise to what i've done already, and were surprised that Sony Support haven't provided any answers so sent me a new phone and told me to let them know if the same problems arise when i reload my data...

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

Mon, 28 Feb 2011 06:04:51 GMT

Hi,

I'm pretty sure it was DrWeb causing all the trouble.

I didn't reinstall it and my phone has been completely fine for a couple of days now.

At least you've got an answer from the support.

I didn't have any piece of information from the French support team.

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

Tue, 01 Mar 2011 08:07:41 GMT

my PC Companion software does not offer firmware fix option it is uptodate right at the time . please guide me what to do . I do have the same error and my phon does not come up .,

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

suze — Tue, 01 Mar 2011 12:09:33 GMT

You could try using Sony Ericsson Update Service, download from the link and follow the onscreen instructions, selecting your particular phone model.

http://www.sonyericsson.com/cws/support/phones/topic/1.433308/xperiax10?cc=gb&lc=en

Re: “Sorry! The application Home screen (process com.sonyericsson.homescreen) has stopped unexpectedly. Plesae try again. Force Close"

Tue, 01 Mar 2011 20:49:43 GMT

i too had the same issue when i had 1.6 but after update it vanished. I believe this problme is caused due to a apllication which is installed.