topic Re: Problem with zultra in XPERIA archive

Problem with zultra

Mahdi_torshizi — Wed, 28 Oct 2015 06:07:32 GMT

Hello since I update my phone to Android 5.1.1 my phone no ring.if restart it, it is normal and ring normal but after 3 or 4 hours my phone not ring. What?

Re: Problem with zultra

Hampus — Wed, 28 Oct 2015 12:20:20 GMT

Hi,

Could you please elaborate? Do you mean that when someone calls you, you do not receive the phone call/no indication that a call is incoming etc? Or do you mean that you there are no sound or similar when the phone rings?

Re: Problem with zultra

Uliwooly — Wed, 28 Oct 2015 16:13:24 GMT

@Mahdi_torshizi

Are this regular calls?

Re: Problem with zultra

Mahdi_torshizi — Fri, 30 Oct 2015 15:13:12 GMT

No my phone begin rings but sound dose not heard. Volume is high but sound not heard. If restart all them are normally for 2 or 3 hours.

Re: Problem with zultra

Hampus — Tue, 03 Nov 2015 10:33:03 GMT

Do you use your own ringtone or a default tone? If you use your own ringtone, is the file stored on the SD-card or the internal storage? You should store the file on the internal storage.

Otherwise, it can be related to a third party application. Can you boot the phone into safe mode to see if same thing happens after 2-3 hours?