topic Re: Help! Tablet won't turn on any more with 5.1 update!? Bricked?! in XPERIA archive

HELP! Bricked tablet with update!?

WhiteHusky — Wed, 28 Oct 2015 02:34:16 GMT

I saw the 5.1 update on my Z2 tablet, and was putting it off for a while. Finally tapped "Install" tonight... about 5 seconds later, the tablet turned itself all, and I can't do anything to get it back on again. It was as 92% battery and plugged in at the time. I've tried Volume Up + Power, Volume Down + Power, Power itself, Volume Up and Power 3 seconds later, and holding in the orange button by the SD card... and it just won't turn back on. And, it doesn't show up on the computer at all to do it that way. Can anyone help me?

Re: Help! Tablet won't turn on any more with 5.1 update!? Bricked?!

Uliwooly — Wed, 28 Oct 2015 02:39:19 GMT

@WhiteHusky

Connect the phone to a wall charger > press and hold power & volume up for 10 seconds > let it charge for 2-3 hours > then repair it with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: HELP! Bricked tablet with update!?

John-BR — Wed, 28 Oct 2015 02:48:53 GMT

Hi WhiteHusky

Sorry to hear about the issues you have been experiencing. If the update has failed you will want to repair the software of the tablet through a PC.

Here's how to run the repair on PC Companion:

Install and open PC Companion then select Support Zone.
Phone Software Update.
Start.
Repair Phone
Continue
Accept data removal
Next
Wait for prepare
Select Phone
Follow the connection steps

And Bridge for Mac:

Launch Bridge for MAC without the handset connected.
On the Main Window select "Xperia > Repair Xperia Device".
Ensure the phone is charged and select "Ok" in the following window.
Select Continue on the following page.
Wait until the initialising step is finished the continue as below.

6 . Select your model of phone from the list that appears

Follow the connection steps that appear, ensuring that you are holding the relevant button down before during and after the connection phase until the update/repair begins.

You will want to start these processes with the tablet powered off and disconnected from the PC.

Re: HELP! Bricked tablet with update!?

WhiteHusky — Wed, 28 Oct 2015 02:51:01 GMT

Tried that, but it doesn't work because the computer won't recognize the tablet at all since it won't turn on.

Re: HELP! Bricked tablet with update!?

Uliwooly — Wed, 28 Oct 2015 03:00:37 GMT

@WhiteHusky

If nothing work contact your Local support, and please stop creating duplicate posts.

Re: HELP! Bricked tablet with update!?

WhiteHusky — Wed, 28 Oct 2015 03:07:43 GMT

I'm not sure why you deleted my post on the tablet forum, since this is a problem with a tablet, but kept the one on the phone forum...?

Re: HELP! Bricked tablet with update!?

Uliwooly — Wed, 28 Oct 2015 03:16:37 GMT

@WhiteHusky

Problem solved.