topic restore file not compatible after software update in XPERIA archive https://community.sony.com.mk/t5/xperia-archive/restore-file-not-compatible-after-software-update/m-p/3396276#M491398 <P>I have recently done a software repair to my Z1 after experiencing issues with my audio experience. Before the update I done the backup of data, after successfully updating, I continued to do the restore and an error came up that the restore file was incompatible with this new version of software... I didn't pay it any mind until recently, I had all my contacts syncd to my gmail, when I did a factory reset and restore for a Sony ST27i the backup was successful but the restore never restored anything back to the device...&nbsp;</P> Tue, 04 Aug 2015 10:25:29 GMT Bushwacke1987 2015-08-04T10:25:29Z restore file not compatible after software update https://community.sony.com.mk/t5/xperia-archive/restore-file-not-compatible-after-software-update/m-p/3396276#M491398 <P>I have recently done a software repair to my Z1 after experiencing issues with my audio experience. Before the update I done the backup of data, after successfully updating, I continued to do the restore and an error came up that the restore file was incompatible with this new version of software... I didn't pay it any mind until recently, I had all my contacts syncd to my gmail, when I did a factory reset and restore for a Sony ST27i the backup was successful but the restore never restored anything back to the device...&nbsp;</P> Tue, 04 Aug 2015 10:25:29 GMT https://community.sony.com.mk/t5/xperia-archive/restore-file-not-compatible-after-software-update/m-p/3396276#M491398 Bushwacke1987 2015-08-04T10:25:29Z Re: restore file not compatible after software update https://community.sony.com.mk/t5/xperia-archive/restore-file-not-compatible-after-software-update/m-p/3396277#M491399 <P>Sorry to hear this however what you can do if you have media files backed up that you need is to locate the .dbk backup file and change the extension to .zip or .rar and then extract the contents</P> Tue, 04 Aug 2015 11:59:39 GMT https://community.sony.com.mk/t5/xperia-archive/restore-file-not-compatible-after-software-update/m-p/3396277#M491399 Thommo 2015-08-04T11:59:39Z