topic Z3 Compact - Touch Screen Problem after Lollipop 5.1.1 in XPERIA archive

Z3 Compact - Touch Screen Problem after Lollipop 5.1.1

LucasCastro — Tue, 04 Aug 2015 01:02:13 GMT

After the Lollipop 5.1.1 installation I noticed that some keys while typing were just not working.

After the installation of ScreenTouchTest I realized that there were a "black line" in the screen where it is unable to touch.

I had it reseted with pc companion and still not working.

What should I do ? It's just impossible to live without 20% of the screen.

The locked phone have no issues.

thanks in advance!

Re: Z3 Compact - Touch Screen Problem after Lollipop 5.1.1

Uliwooly — Tue, 04 Aug 2015 01:09:07 GMT

@LucasCastro

You should contact your local Xperia Care to get your phone inspected

http://support.sonymobile.com/global-en/contactUs/

Settings > about phone > diagnostics > test > test the touchscreen

Re: Z3 Compact - Touch Screen Problem after Lollipop 5.1.1

Tom7 — Tue, 04 Aug 2015 15:36:47 GMT

Hi Lucas.
Compact or not. I also have this problem now after I changed to 5.1.1 on my Z3. I is like you explain it an area where I have no touch, like in the 7/8 at th top, if you devide the screen into 8 sectors.
I hope Sony will fix this right away, as it gives lots of problems.
Tom

Re: Z3 ultra- Touch Screen Problem after Lollipop 5.1.1

apeekariuki — Tue, 11 Aug 2015 19:20:24 GMT

Same thing happened to mine, i had to reset it.. now i can't even use it for calls or text. i'm using it as an mp3 player coz of the autoplayback..