topic Re: M2 Android problem in XPERIA archive

M2 apps optimizing and turns off

SSSS1 — Sat, 03 Oct 2015 12:22:45 GMT

I did upgrade to lolipop but the phone is turned on and writes optimize applications and comes to some 70 265 and turned off the phone, and so on .Jel knows maybe someone what's the problem? Android 4.4.4 installed without problems.

Re: M2 PROBLEM

Thommo — Sat, 03 Oct 2015 13:33:35 GMT

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data unfortunately
Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Re: M2 PROBLEM

SSSS1 — Sat, 03 Oct 2015 13:51:41 GMT

tried and still the same

M2 Android problem

SSSS1 — Sun, 04 Oct 2015 16:50:47 GMT

My phone will not accept the general lollipop signs lit up and started to lift the system, and then turns off and turns on again and again .Android 4.4.4 and 4.3 running without problems.

Re: M2 Android problem

Uliwooly — Sun, 04 Oct 2015 17:00:25 GMT

@SSSS1

Charge the phone for about an hour and then try again with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: M2 Android problem

SSSS1 — Sun, 04 Oct 2015 17:31:27 GMT

I tried and still the same

Re: M2 Android problem

Uliwooly — Sun, 04 Oct 2015 17:45:31 GMT

@SSSS1

Remove the SIM and SD cards and try again

Re: M2 Android problem

SSSS1 — Sun, 04 Oct 2015 18:09:57 GMT

I tried the same thing happening. I think some residual file from a real problem 4.4.4. Did you have an idea how to solve?

Re: M2 Android problem

Uliwooly — Sun, 04 Oct 2015 18:12:19 GMT

@SSSS1

Have you unlocked the bootloader?

Re: M2 Android problem

SSSS1 — Sun, 04 Oct 2015 18:14:37 GMT

No not unlocked

Re: M2 Android problem

SSSS1 — Sun, 04 Oct 2015 18:29:11 GMT

phone lights up and writes optimize applications and if I istalirao clean install android 5.1.1

Re: M2 Android problem

Uliwooly — Sun, 04 Oct 2015 19:31:21 GMT

@SSSS1

That's quite odd, you might want to contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

Re: M2 Android problem

SSSS1 — Mon, 05 Oct 2015 09:08:35 GMT

xperia no support in his country

Re: M2 Android problem

SSSS1 — Mon, 05 Oct 2015 09:31:46 GMT

Something is blocking the phone to raise android 5.1.1 but do not know what all I have tried without success I think some file real problem that remains, and if I put that erase all data from 4.4.4

Re: M2 Android problem

SSSS1 — Mon, 05 Oct 2015 11:44:07 GMT

Is there a program that can clear all arrears of files that were left, that the real problem? Obviously there is an error that does not allow Android to boot.

After the update problem

Barann — Fri, 09 Oct 2015 18:46:57 GMT

Firstable sorry if my english is uncorrect.

After i update the phone , the phone is optimized the apps , and this is the problem in this screen , already restart it self again and again , it never open , i can't use my phone , please help me.

Re: After the update problem

_alexdon_ — Fri, 09 Oct 2015 18:54:19 GMT

Force stop the device:

http://support.sonymobile.com/global-en/xperiam2aqua/userguide/Resetting-your-device/

Turn it back on.

Re: After the update problem

Barann — Fri, 09 Oct 2015 18:56:28 GMT

i tried this already , and when i push the power button again , " SONY XPERİA " AND " ANDROID POWER" AND optimized the apps screen and the same problem.

Re: After the update problem

_alexdon_ — Fri, 09 Oct 2015 18:56:47 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: After the update problem

Barann — Fri, 09 Oct 2015 18:59:41 GMT

I tried the PCC too , 1 hour later it was over and i tried again turn on my phone and the same problem again. I cant use my phone