topic Re: WiFi and notifications issue in XPERIA archive

WiFi and notifications issue

Masha91 — Thu, 10 Sep 2015 22:40:10 GMT

This phone is doing my head in.

So far, the option "Keep WiFi on during sleep" was set to Always, so every time I woke up I'd have a drained batter because of it. I set it to Never and I noticed that after that, I don't receive notifications for apps. When the option is set to Always everything is working fine, but when it's set to Never, I have to go to my apps and manually check if there's anything new. How can this be a problem? Is there a solution?

Re: WiFi and notifications issue

Uliwooly — Thu, 10 Sep 2015 22:42:42 GMT

@Masha91

What you are describing it's not quite a problem, as it's working as it should.

Re: WiFi and notifications issue

Masha91 — Thu, 10 Sep 2015 22:44:40 GMT

What do you mean, it's working as it should? I mean, I don't get notifications once I turn my phone back on.

When the option is set to Never and my phone goes to sleep, after I turn it on and connect via wifi I'm not getting notifications.

Re: WiFi and notifications issue

Uliwooly — Thu, 10 Sep 2015 22:48:05 GMT

@Masha91

Why don't you try settings > power management > extended stanby mode > activate ?

Re: WiFi and notifications issue

Masha91 — Thu, 10 Sep 2015 23:11:00 GMT

I did and the notifications are still not working after I turn my screen back on and connect to the internet.

How is it possible that the fact my WiFi is not turned on when the phone goes to sleep messes with my notifications?

Re: WiFi and notifications issue

Uliwooly — Thu, 10 Sep 2015 23:22:21 GMT

@Masha91

Because it disable data and wifi to prolong battery life, which apps are not working so I can test it with my Xperia S?

Re: WiFi and notifications issue

Masha91 — Thu, 10 Sep 2015 23:44:48 GMT

Facebook messenger, twitter and instagram notifications aren't working!

Re: WiFi and notifications issue

Uliwooly — Thu, 10 Sep 2015 23:51:59 GMT

@Masha91

I'll test it, could check if you receive MMS, and messages on hangouts?

Re: WiFi and notifications issue

Masha91 — Fri, 11 Sep 2015 00:11:25 GMT

Hmm, I don't use hangouts. 😕

Re: WiFi and notifications issue

Uliwooly — Fri, 11 Sep 2015 02:16:01 GMT

@Masha91

Do you have any battery apps? Also test it by sending a MMS

Re: WiFi and notifications issue

Masha91 — Fri, 11 Sep 2015 11:00:33 GMT

My MMS is working and no battery apps!

Re: WiFi and notifications issue

Masha91 — Fri, 11 Sep 2015 12:18:11 GMT

I was googling this issue and it seems that the problem occurs when phone goes into deep sleep.

I turn wifi on and off during the day fairly often but once I leave it off during the night, and the phone goes into deep sleep mode, the notifications aren't working in the morning when I turn it on. It's really inconvinient.

Re: WiFi and notifications issue

Uliwooly — Fri, 11 Sep 2015 16:54:57 GMT

@Masha91

You could contact Sony directly but there won't be anymore updates for this phone.

http://support.sonymobile.com/global-en/contactUs/

could you test hangouts?

Re: WiFi and notifications issue

Masha91 — Fri, 11 Sep 2015 18:07:10 GMT

I did a factory reset today and I'll test it out during the night. It's a bit extreme but it may help. Thanks for your help!

Re: WiFi and notifications issue

Uliwooly — Fri, 11 Sep 2015 18:10:24 GMT

@Masha91

Keep us updated.

Re: WiFi and notifications issue

Masha91 — Sat, 12 Sep 2015 10:38:30 GMT

After the factory reset, all notifications work properly except for Facebook Messenger. After my phone's been asleep, I have to manually check the messenger for new messages, but once I do that, I get chat heads normally. Oh well, it's probably a phone bug.