topic Re: My Xperia Arc can't be connected to the PC via USB in XPERIA archive

My Xperia Arc can't be connected to the PC via USB

Fri, 08 Apr 2011 05:57:42 GMT

Hi can someone advise me on what to do? I installed the sofware when I first connected my Arc to the PC via USB on Monday and everything was fine. And suddenly the connection cannot be established today. I tried to disconnect and connect to no avil. It seems the Arc cannot be detected by the PC. What should I do?

Re: My Xperia Arc can't be connected to the PC via USB

an2ny79 — Fri, 08 Apr 2011 07:38:08 GMT

No respond or error message?

Turn off your computer

Turn off your Arc

Turn it on (both)

Plug your USB cable directly at the back of your computer. Don't use extender or USB hub.

Attach USB cable to ARC

Computer should install necessary driver

Wait until installation is finished

Re: My Xperia Arc can't be connected to the PC via USB

Sat, 25 Jun 2011 23:18:17 GMT

Im having the same problem, ive tried allsuggestions i can find to resolve it but nothing appears to work. My phone is connected to my PC as it is charging but the PC doesnt acknowledge it or vice versa. Help, this is very frustrating for what is supposed to be a state of the art phone, HD camera is great but not being able tomove pictures to my PC is ridiculous.

Re: My Xperia Arc can't be connected to the PC via USB

suze — Sun, 26 Jun 2011 08:06:38 GMT

Might be worth reinstalling the device drivers on your PC, they are available from the link

http://developer.sonyericsson.com/wportal/devworld/search-downloads/driver?cc=gb&lc=en

Make sure you are mounting the SD card on the phone too, if it doesn't give you the option when you connect then drag down the notification bar and tap on the USB notification there.

Re: My Xperia Arc can't be connected to the PC via USB

Sun, 26 Jun 2011 17:18:08 GMT

I too also had a problem getting the computer to recognise the Arc via the USB cable when I was trying to use another programme for doing backup etc.....

Maybe the following might solve your problem::

Settings

Applications

Development

Then tick USB debugging.

That solved it for me.

The other thing to check is the connection mode...

Settings

Sony Ericsson

Connectivity

USB connection mode

Then try the two different options to see if it makes any difference

Good luck

Re: My Xperia Arc can't be connected to the PC via USB

Uliwooly — Sun, 26 Jun 2011 17:27:28 GMT

go to settings -> sony ericsson -> connectivity -> USB connection mode -> Mass storage mode (MSC) -> click ok and see if that does it

Re: My Xperia Arc can't be connected to the PC via USB

Sun, 26 Jun 2011 20:10:15 GMT

Thanks all for your suggestions ut they dont seem to have worked. Also when i drag the notification bar down there is no option to connect usb that way either.

Re: My Xperia Arc can't be connected to the PC via USB

Uliwooly — Sun, 26 Jun 2011 20:12:18 GMT

ok so then its the USB port on your computer and/or the cable, most likely the USB port

Re: My Xperia Arc can't be connected to the PC via USB

Sun, 26 Jun 2011 20:19:57 GMT

Is there a way i can fix it? The ports have worked fine in the past with my previous phone, webcam, external cd drive etc.

Re: My Xperia Arc can't be connected to the PC via USB

Uliwooly — Sun, 26 Jun 2011 21:00:03 GMT

when you connect your Arc does the LED light turns on? do you have any other phone that you can connect to the USB port to test it?

Re: My Xperia Arc can't be connected to the PC via USB

Wed, 05 Oct 2011 09:28:57 GMT

Dear all,

I already tried all your suggestion but still can't connected to PC

I can only reach step 1 : drag the status bar downwards

but after i drag it down, there isn't any sign like no. 2.

Only my phone provider, so that's why i can't connect to PC.

I also having MTP USB Device Installation failed

Could you guys help me?

Re: My Xperia Arc can't be connected to the PC via USB

slimshaddy — Wed, 05 Oct 2011 09:37:55 GMT

http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe

use this instead

Re: My Xperia Arc can't be connected to the PC via USB

Wed, 05 Oct 2011 10:12:06 GMT

Could you give me tutorial for using that program?

Re: My Xperia Arc can't be connected to the PC via USB

slimshaddy — Wed, 05 Oct 2011 10:54:58 GMT

just download it and folow the onscreen instructions

and if you still got any problems then ask..

all tutorial is in the software itself

just download it and see for yourself.

Re: My Xperia Arc can't be connected to the PC via USB

Thu, 06 Oct 2011 07:31:42 GMT

I have the same problem like morekur44 and i already tried your suggestion to download http://dl-www.sonyericsson.com/cws/download/1/110/61/1309763183/Update_Service_Setup-2.11.7.13.exe

When i tried, there is info "The Phone contains modified software that cannot be update"

I already root my arc.

Do you have any suggestion?

Thank you before.

Re: My Xperia Arc can't be connected to the PC via USB

uliwooly-wooly — Thu, 06 Oct 2011 15:42:19 GMT

did you unlocked the bootloader?

Re: My Xperia Arc can't be connected to the PC via USB

uliwooly-wooly — Thu, 06 Oct 2011 15:43:48 GMT

if you did

this is how to relock your bootloader

http://forum.xda-developers.com/showthread.php?t=1134335

Re: My Xperia Arc can't be connected to the PC via USB

uliwooly-wooly — Thu, 06 Oct 2011 15:44:18 GMT

or you can manually update to 2.3.4

http://talk.sonyericsson.com/thread/23641

Re: My Xperia Arc can't be connected to the PC via USB

Fri, 07 Oct 2011 07:04:25 GMT

I've already used that newest firmwire before (4.0.1.A.0.238) but still can't connect to my PC

I really desperate now..!!

Re: My Xperia Arc can't be connected to the PC via USB

slimshaddy — Fri, 07 Oct 2011 07:06:22 GMT

ok..just try to connect with a different pc..

and if the problem remains then we can come up with new solutions..