topic Re: ZR screen crack and non-responsive touch in XPERIA archive

ZR screen crack and non-responsive touch

iankurg — Sun, 25 Oct 2015 13:19:34 GMT

i am an avid Xperia fan and have never owned another make for the last 4 years now. my last device the ZR has served me well but recently got a crack on the screen making some portion of the screen nonresponsive, i have also noticed a great underperformance in battery life im now worried if it is worth getting the screen repaired as the cracked screen may have caused a short circuit within the device that has further damaged it... Sony please help can a cracked LCD cause a short in this device??

Re: ZR screen crack and non-responsive touch

Phy — Sun, 25 Oct 2015 17:34:20 GMT

Contact your local Sony Xperia support to get your Xperia ZL inspected.
http://support.sonymobile.com/global-en/contactUs/

Re: ZR screen crack and non-responsive touch

Uliwooly — Sun, 25 Oct 2015 17:37:34 GMT

@iankurg

Well perhaps when you cracked the screen the motherboard got damaged, but only your Local support can tell you