topic Re: missing restricred user profiles on android 5.0.2 in XPERIA archive

missing restricred user profiles on android 5.0.2

baastrup — Tue, 17 Mar 2015 16:33:10 GMT

Hi.

I have updated my z3 LTE tablet for the long awited Lollipop.

The main reason for my upgrade is multiuser/profile support.

After the update it seems like multiuser support is now added but profile/restricted Profiles is not supported. Which is a big drawback for families with kids😢

Re: restricred user profiles on android 5.0.2

Uliwooly — Tue, 17 Mar 2015 16:42:31 GMT

Open the owner account > settings > users > add user or profile > you should see a pop up > Add User or Restricted profile.

Re: restricred user profiles on android 5.0.2

baastrup — Tue, 17 Mar 2015 17:13:23 GMT

THX for tour fast answer but only uset mode is available... 😕

Re: restricred user profiles on android 5.0.2

Uliwooly — Tue, 17 Mar 2015 17:16:30 GMT

That's odd, perhaps @Rickard could comment on this.

Re: restricred user profiles on android 5.0.2

_alexdon_ — Tue, 17 Mar 2015 17:16:39 GMT

You can add guest or you can add user. You need to add user.

Re: restricred user profiles on android 5.0.2

baastrup — Tue, 17 Mar 2015 17:25:18 GMT

What I really want is to make a user for my dougther as I could on my nexus 7.

My dougthers user should only be provide access to all the kids games on the tablet.

Re: restricred user profiles on android 5.0.2

_alexdon_ — Tue, 17 Mar 2015 21:18:25 GMT

You should be able. Rickard or Johan will reply here.

Re: restricred user profiles on android 5.0.2

baastrup — Wed, 18 Mar 2015 11:40:40 GMT

There is no option for restricted users...

Re: restricred user profiles on android 5.0.2

_alexdon_ — Wed, 18 Mar 2015 13:49:16 GMT

If you tap on the + down there,you should get 2 options:

Add user

and

Restricted profile

Re: restricred user profiles on android 5.0.2

baastrup — Wed, 18 Mar 2015 15:33:05 GMT

That was what i got by clicking om the + add user

Re: restricred user profiles on android 5.0.2

_alexdon_ — Wed, 18 Mar 2015 15:56:09 GMT

Have you tried a restart? Tap once on done in the notification bar where you select the users. Try to restart too.

Re: restricred user profiles on android 5.0.2

baastrup — Wed, 18 Mar 2015 17:40:25 GMT

Reboot has also been tried. I can only hope for a fix in android 5.1

Re: restricred user profiles on android 5.0.2

_alexdon_ — Wed, 18 Mar 2015 21:39:38 GMT

Let's wait for @Rickard to post.

Re: missing restricred user profiles on android 5.0.2

Rickard — Thu, 19 Mar 2015 13:22:43 GMT

There's a difference between the WiFi model and the LTE model in this case. On the WiFi model you can create restricted accounts but not on the LTE model.

I'm not sure why that is but it may be related to the LTE model using phone software. I'll try to find out more about it.

Re: missing restricred user profiles on android 5.0.2

baastrup — Thu, 19 Mar 2015 16:20:07 GMT

Tanks @Rickard, I really hope there will be a fixed, as the LTE tablet fails as a family tablet without this baisc android feature 😞

Re: missing restricred user profiles on android 5.0.2

baastrup — Fri, 20 Mar 2015 07:18:38 GMT

@Rickard do you think we could bug-report this issue somewhere?

Re: missing restricred user profiles on android 5.0.2

Rickard — Mon, 23 Mar 2015 10:13:22 GMT

I have forwarded it internally for more information and i'll update you as soon as i have more information. I suspect the reason for this is that LTE model uses phone software so that you can use it for calls. We don't have restricted profiles in our phones.

Re: missing restricred user profiles on android 5.0.2

baastrup — Mon, 23 Mar 2015 12:39:16 GMT

@Richard thanks for the anwser, I hope that Sony sees this as a missing feature as when I bought this item I bougth it as a tablet not a phone/padpone.

Right now my only solution is to root the tablet and install cm12 wich is not what I hoped for.

Re: missing restricred user profiles on android 5.0.2

Rickard — Tue, 24 Mar 2015 08:24:44 GMT

I have received information that in Lollipop, Google has removed support for restricted profiles in devices with a mobile data connection and dialer. It's still supported in WiFi devices so i'm afraid i have no solution for this.

Re: missing restricred user profiles on android 5.0.2

baastrup — Tue, 24 Mar 2015 08:48:49 GMT

Thats stange.

My old nexus 7 2013 with LTE and lollipop could make resticted profiles. But my daughter broke the screen and I thougth I should "upgrade" to a sony z3 compact LTE.

So I got myself a big phone 😞 thougth I bougth a tablet with LTE 😞

Its too old to ask the shop for a refund or a swap to a wifi version 😞