topic Re: Could not open connection to server - Exchange active sync in XPERIA archive

Could not open connection to server - Exchange active sync

Prakash_p — Thu, 07 May 2015 15:30:57 GMT

I would be using the email for past 9 months and suddenly stopped receiving mails... So I have deleted and tried to add account freshly, unfortunately the server occurred...
Below are the workaround followed to resolve but no positive results,

1. Verified for proxy
2. It's not working in both wifi and mobile network
3. When I configure in my friend mobile, it got connected to the server successfully.

Please look in this and let know the solution to resolve ... Thanks in advance..

Note: I'm using Z1 model

Re: Could not open connection to server - Exchange active sync

Thommo — Thu, 07 May 2015 16:11:12 GMT

Are you using KK or LP firmware

Re: Could not open connection to server - Exchange active sync

Issamyassine — Thu, 07 May 2015 18:13:49 GMT

Hi, I had similar problem.
Go to App management, select Exchange, force stop, clear data and cashe. Restart the phone and redefine your e-mail account. It should work.
All the best.

Re: Could not open connection to server - Exchange active sync

Prakash_p — Thu, 14 May 2015 13:34:49 GMT

Thanks for your response... I followed the above, but it's not working...

Re: Could not open connection to server - Exchange active sync

Prakash_p — Thu, 14 May 2015 13:37:57 GMT

I'm using LP

Re: Could not open connection to server - Exchange active sync

Prakash_p — Fri, 22 May 2015 20:10:26 GMT

Can anyone pls help me to resolve this