Diagnostic tool - can't launch it

arado — Wed, 15 Apr 2015 08:51:54 GMT

My diagnostic tool stopped workin. Everything was ok, than the problem began, without any markable reason. First issue was when the ime of tottaly phone usage changed into –27133 hrs value. For now I can't run it at all. " We are very sorry but the diagnostic tool stopped working " is the only reaction when I try to run it. I've tried to download app from Google store but it doesn't help. Any idea what to do? I don't want to "upgrade" from 4.4.4 to Lollipop 5. It's worst case scenario... Thnx!!!

Re: Diagnostic tool - can't launch it

Hampus — Wed, 15 Apr 2015 09:03:30 GMT

Hi,

Have you tried to just restart the phone to see if this can help? Otherwise, you could try to clear data for Diagnostics via Settings > Apps > The tab "All" > Diagnostics > Clear data.

topic Diagnostic tool - can't launch it in XPERIA archive

Diagnostic tool - can't launch it

Re: Diagnostic tool - can't launch it