topic Re: Random reboots mostly after unlocking, am I the only one getting them? in XPERIA archive

Random reboots mostly after unlocking, am I the only one getting them?

MarkMRL — Sun, 31 May 2015 16:30:06 GMT

Sometimes I unlock my phone and the screen remains black, then the phone reboots but weirdly it doesn't ask for the SIM pin number. Other times I notice the phone reboots by itself and I notice it because obviously the screen lights up during the boot animation. This happens very rarely, so far it has happened about 3 to 5 times in a couple of months but it's still mega annoying when it happens.

Does it happen only to me? Is there any way to troubleshoot this issue?

And please don't tell me to factory reset, I already did that less than a month ago and it happened anyway. Factory resetting is just a huge waste of time 99% of the time especially if you are not rooted.

Re: Random reboots mostly after unlocking, am I the only one getting them?

Uliwooly — Sun, 31 May 2015 18:54:36 GMT

@MarkMRL

it could be a faulty SIM card.

Re: Random reboots mostly after unlocking, am I the only one getting them?

MarkMRL — Sun, 31 May 2015 19:43:16 GMT

Any way to tell for sure? My sim is very new because the z3 needed a nano sim so I had to get it brand new. Also wouldn't a sim issue cause the phone to ask for pin code on reboot?

Re: Random reboots mostly after unlocking, am I the only one getting them?

Uliwooly — Sun, 31 May 2015 20:11:59 GMT

It could, there's not much anyone can suggest here other than PCC or stop by your local Xperia Care

@MarkMRL

Re: Random reboots mostly after unlocking, am I the only one getting them?

MarkMRL — Mon, 01 Jun 2015 12:12:43 GMT

I noticed that in diagnostics I have 21 application incidents for systemUI. What could be causing this problem? Any way to tell exactly what's the problem?

Re: Random reboots mostly after unlocking, am I the only one getting them?

Uliwooly — Tue, 02 Jun 2015 23:32:10 GMT

@MarkMRL

Have you ever rooted the phone? unlocked the bootloader? flashed a custom ROM?

Repair the phone with PCC and stay away from intrusive apps for a dsay or so, or even repair the phone with PCC and do not install apps for a day, just to narrow down the issue

Re: Random reboots mostly after unlocking, am I the only one getting them?

MarkMRL — Wed, 03 Jun 2015 18:57:05 GMT

No I never rooted or installed custom things. Other than the reboots lately I'm also having apps crashing for no apparent reason, Bluetooth sharing, mhl, and cover keep crashing. Cover crashes rarely but when it does my style cover scr24 stops working until I reboot. This is not good, the first time I did a pcc repair was for this reason and now it has started doing it again after a month.

Now I want to know if this is a common issue or I'm the only unlucky sob who has this issue. This is so annoying I'm seriously getting the buyers remorse now.

Re: Random reboots mostly after unlocking, am I the only one getting them?

MarkMRL — Wed, 03 Jun 2015 19:14:00 GMT

Oh snap. I accidentally marked that post as a solution. Please unmark it.

Re: Random reboots mostly after unlocking, am I the only one getting them?

MarkMRL — Tue, 09 Jun 2015 17:15:17 GMT

Just as weirdly as the reboots and other issues appear sometimes, the phone has been running super smooth since I opened this thread. Is there any way to troubleshoot these issues with certainty? Is there anyone else having these issues happen sometimes?

Re: Random reboots mostly after unlocking, am I the only one getting them?

Uliwooly — Fri, 12 Jun 2015 02:24:48 GMT

@MarkMRL

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