topic Xperia zl sudden shut down while using. in XPERIA archive

Xperia zl sudden shut down while using.

mandeep0921 — Mon, 13 Apr 2015 09:48:29 GMT

i have been using zl for quite some time. i have never faced something like this. recently it started hangging alot. and in past few daays 2 to pe exact i am facing an issue of suddent shut down of zl i. battery is charged while playing clash of clans it happened 6-9 time that my cell will shut down and upon pressing power button to turn on it shows sony followed by xperia screen and off again. now after a while phone turns on and again when playing or using same problem its off and then i have to turn it on again. sudden turn of in middle of something is quite annoying.
1) tried rebooting cell in safe mode
2) did repair software using companion
3)removed sim, memory card and tried reboot
still probelm is the same
i just wanna knwif thats battery issue of could be another hardware malfunction. tho i have decided to visit my nearest Sony Care tomorrow
any kind of suggestion or advice will be appericiated
Thanks.
Regards
Mandeep Singh

Re: Xperia zl sudden shut down while using.

Thommo — Mon, 13 Apr 2015 10:53:29 GMT

Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

Re: Xperia zl sudden shut down while using.

mandeep0921 — Tue, 14 Apr 2015 10:42:28 GMT

i hace paid a visit to sony care and i have been told that for xperia zl they cannot replace its battery it has to be sent which can take approximately a week
moreover it will cost me 33% of the cost , something like that
and i must pay an amount of 144.277 USD and then my cell will be sent , reswap or replace whatever it was
i had conversation with executive of sony care sector 47-c Chandigarh India,
Give me a good reason to spend 144.277 USD
I can buy a new cell instead spending money.. sony care isnt capable of handling situation like this ? then wht is the point of manufaturing such faulty product?

I visited so many places(sony stores) , almost 10-20 asking for battery of my device sony xperia zl . and i wasnt able to get battery from anywhere even Sony Care didnt had it
Can u please advice me from whre i can buy sony xperia zl battery c6502, battery manufactured by sony the same as it comes with zl
unfortunately zl is discontunied ....
kindly advice from whre i can buy. I am from India..
i just need an orignal genuine battery and i intend to instally it myself...i dont want to pay 144.277 USD for one **bleep** battery...