topic Re: Front facing camera in XPERIA archive

Front facing camera

jadena — Sat, 02 May 2015 21:21:52 GMT

When trying to use the front facing camera the screen is black. All camera options still work and the photo takes but everything is black. Anyone had a similar issue or know how to fix this. Thanks

Re: Front facing camera

_alexdon_ — Sat, 02 May 2015 21:33:20 GMT

Settings-apps-all-camera,force stop and clear data. See how it is.

Re: Front facing camera

jadena — Sat, 02 May 2015 21:42:56 GMT

Just tried and no joy.

Re: Front facing camera

_alexdon_ — Sat, 02 May 2015 21:51:16 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).