topic Re: should i wipe my phone before sending off for repair? in XPERIA archive

should i wipe my phone before sending off for repair?

Shamalamb — Sun, 12 Apr 2015 20:26:02 GMT

Hi. I am sending off my xperia z1c for repair as the WiFi keeps dropping out and my download and upload speeds are very slow . My husband has the same phone and doesn't have any issues so I know it's my phone rather than our wifi. My question is should I wipe it before I send it? I know it'll get wiped once it arrives anyway and I have everything backed up. Thank you!

Re: should i wipe my phone before sending off for repair?

_alexdon_ — Sun, 12 Apr 2015 20:27:48 GMT

It will be wiped there as far as I know,after a hardware repair they will perform a software reset too. But you can do it for your own calm.

Re: should i wipe my phone before sending off for repair?

Shamalamb — Sun, 12 Apr 2015 20:35:19 GMT

Thank you. Will do.

Re: should i wipe my phone before sending off for repair?

_alexdon_ — Sun, 12 Apr 2015 20:36:40 GMT

Keep us updated.

Re: should i wipe my phone before sending off for repair?

cobbler — Mon, 13 Apr 2015 14:15:31 GMT

Interested to know how your repair goes, hope it all goes well.