topic Re: Help -malware in device manager in XPERIA archive

Help -malware in device manager

newbee1 — Sat, 07 Mar 2015 04:36:01 GMT

My anti virus detects malware in device management / manager and suggests uninstalling it. should I?what I have read and found is its an important part of the phone. I simply can't uninstall it. Is it a serious threat or can I ignore it?and if shouldn't ignore it then what should I do? Save my data and reinstall to factory settings?? I am not very tech savvy so do suggest what should I do? I use an sd card for my data which is mostly pictures.My phone seems to work fine not that I find any issues except that my contact list getting erased partially n then getting restored automatically after couple of days.

Re: Help -malware in device manager

Uliwooly — Sat, 07 Mar 2015 04:57:34 GMT

Which Antivirus are you using?

Re: Help -malware in device manager

newbee1 — Sat, 07 Mar 2015 06:36:59 GMT

Avg antivirus

Re: Help -malware in device manager

Uliwooly — Sat, 07 Mar 2015 06:51:32 GMT

I would think its an error from the app, you can contact them or Sony directly

http://support.sonymobile.com/global-en/contactUs/

Re: Help -malware in device manager

newbee1 — Sat, 07 Mar 2015 07:22:29 GMT

Thanks a lot uliwooly

Re: Help -malware in device manager

Uliwooly — Sat, 07 Mar 2015 07:26:15 GMT

Anytime

Re: Help -malware in device manager

nago — Sun, 08 Mar 2015 06:48:54 GMT

I have the same problem!

Re: Help -malware in device manager

newbee1 — Sun, 08 Mar 2015 19:23:31 GMT

Nago what have u done? I have written to avg support. Waiting for their response.

Re: Help -malware in device manager

Uliwooly — Mon, 09 Mar 2015 06:04:54 GMT

Keep us updated

Re: Help -malware in device manager

El-Gayed — Mon, 16 Mar 2015 08:22:51 GMT

i have the same problem
any solution ???

Re: Help -malware in device manager

Uliwooly — Wed, 08 Apr 2015 21:12:31 GMT

@El-Gayed

follow the above suggestions