topic problem with the updat. in XPERIA archive

problem with the updat.

Maximmus — Sat, 11 Apr 2015 16:21:37 GMT

After I updated my Z2 mobile to android lollipop, I noticed that wathcing videos from the Internet is taking so much time to buffer, especially videos in Facebook. Is this a common problem or I am the only one having this problem. And how can I solve it, please.

Re: problem with the updat.

_alexdon_ — Sat, 11 Apr 2015 16:46:30 GMT

Have you tried to clear data for facebook app?

Re: problem with the updat.

Maximmus — Sat, 11 Apr 2015 16:49:50 GMT

No, I haven't. I'll try.

Re: problem with the updat.

Maximmus — Sat, 11 Apr 2015 16:53:45 GMT

Nothing has changed.

Re: problem with the updat.

Phy — Sat, 11 Apr 2015 16:58:01 GMT

Uninstall Facebook if possible if not, uninstall the update

Re: problem with the updat.

Maximmus — Sat, 11 Apr 2015 16:59:47 GMT

How can I uninstall the lollipop update????

Re: problem with the updat.

_alexdon_ — Sat, 11 Apr 2015 16:59:47 GMT

Does this occur on wifi or mobile data?

Re: problem with the updat.

Maximmus — Sat, 11 Apr 2015 16:59:58 GMT

Wifi.

Re: problem with the updat.

_alexdon_ — Sat, 11 Apr 2015 17:00:48 GMT

You can uninstall updates for facebook app.

Re: problem with the updat.

Maximmus — Sat, 11 Apr 2015 17:02:33 GMT

Okthe Facebook app hasn't been updated since I updegraded my Z2 to lollipop os.

Re: problem with the updat.

_alexdon_ — Sat, 11 Apr 2015 17:37:06 GMT

Have you cleared data in settings-apps-all-facebook?

Re: problem with the updat.

Maximmus — Sat, 11 Apr 2015 18:52:33 GMT

Yes. Still the same.

Re: problem with the updat.

_alexdon_ — Sat, 11 Apr 2015 22:49:32 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: problem with the updat.

Maximmus — Sun, 12 Apr 2015 04:41:15 GMT

It looks like everything is slow in lollipop os. It is very ddisappointing, after a long wating. It turns out to be so bad.

Re: problem with the updat.

Maximmus — Sun, 12 Apr 2015 04:42:33 GMT

Is it possible to downgrade to kitkat os 4.4.4?

Re: problem with the updat.

_alexdon_ — Sun, 12 Apr 2015 06:12:31 GMT

Things will change,just wait a little more. It is normal that after an important system update,it will take some time to settle.

Re: problem with the updat.

christopherjz — Sun, 12 Apr 2015 06:33:47 GMT

Agreed, I regret updating. The lock screen is disgraceful, absolutely useless.

Re: problem with the updat.

Maximmus — Sun, 12 Apr 2015 07:51:36 GMT

I hope that Sony do something about this very soon.