topic Z3 camera in XPERIA archive

Z3 camera

Lit — Wed, 24 Jun 2015 17:52:31 GMT

My backside camera doesent work, its black

Uliwooly — Wed, 24 Jun 2015 17:59:34 GMT

contact your local Xperia care

Phy — Wed, 24 Jun 2015 18:01:35 GMT

Clear the camera app data

1. Settings
2. Apps
3. All
4. Camera
5. Clear app data
6. Restart the phone

Phy — Wed, 24 Jun 2015 18:02:26 GMT

Does the camera work while on safe mode?

This is how to boot on safe mode

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If it doesn't you could repair your phone with Sony PC Companion

http://www.sonymobile.com/gb/tools/pc-companion/

Lit — Wed, 24 Jun 2015 18:34:39 GMT

No it doesnt work in safe mode

Phy — Wed, 24 Jun 2015 18:43:38 GMT

Then try to repair the phone with Sony PC Companion

Jake-SonyXperia — Wed, 24 Jun 2015 23:32:27 GMT

Hi Lit,

Welcome to the community,

Failing the instructions supplied by Phy, I would suggest following Uliwooly's instructions to contact the customer care team in your region.