topic Re: sony xperia z3 compact power button issues in XPERIA archive

sony xperia z3 compact power button issues

ron30 — Thu, 28 May 2015 09:42:14 GMT

Hi,i have a problem with my z3 compact,the power button on my unit is not working,for 3 days i can still use the phone because i put the setting to double tap just to wake up the unit,when its on a sleep mode,my only problem is when the battery drains,and i cannot switch it on,beacause of the power button issues,please help me

Re: sony xperia z3 compact power button issues

Qatrium — Thu, 28 May 2015 11:10:08 GMT

Did you expose it to salt wated, soap, or any other chemical recently?

Re: sony xperia z3 compact power button issues

Uliwooly — Thu, 28 May 2015 16:05:33 GMT

@ron30

Connect the phone to a wall charger > press and hold power and volume up for 10 seconds > let it charge for 3 hours or so

Re: sony xperia z3 compact power button issues

SophiaW — Fri, 29 May 2015 00:23:39 GMT

Hi ron30, welcome to the community!

Follow uliwooly's advice & if that doesn't help please contact Sony Xperia Customer Care in your region - you can find their details by clicking the link in my signature.

Re: sony xperia z3 compact power button issues

Jubi49 — Thu, 01 Oct 2015 18:58:22 GMT

I had the same problem and uliwoolies advice worden!
Thanks alot!

Re: sony xperia z3 compact power button issues

Jubi49 — Thu, 01 Oct 2015 19:05:43 GMT

Worked

Re: sony xperia z3 compact power button issues

dannywright10 — Wed, 08 Jun 2016 18:57:46 GMT

I have had the same problem on my Z3 compact. Power button does not work. I used the "Double tapping the screen" option to by pass this..... then i forgot to charge it in time, rendering the phone useless. I carried out all the advice from this post, including others ie. reset button for 120 seconds, all failed to get my phone back on.

I fixed this issue by using XPERIA COMPANION, pluged the phone into the computer and opted for a software repair. The computer goes through the motions, then it turns the phone on, remember to unplug the lead. I can only assume to complete this repair, it starts your phoneup. Boom, back in business.

However, please note. The software repair warns to delete all data on your phone and setting it back to factory reset. So if you go ahead with this option, dont go anywhere ie. the pub, kebab shop (for you special people, the gym or Gooey Goo's smoothie bar), or you wont be able to unplug in time. I hold no responcability for your data getting lost as this is advice only.