topic XPERIA P hanged in XPERIA archive

XPERIA P hanged

sridharbabu — Fri, 10 Apr 2015 15:04:06 GMT

hey.. i have xperia p mobile. when i restarted my mobile by pressing both volume buttons & on/off button , the phone switched off . it is showing only ( sony xperia ). it is not working repeatedly showing this message continously with vibrations. what to do?

Re: XPERIA P hanged

_alexdon_ — Fri, 10 Apr 2015 15:08:41 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: XPERIA P hanged

sridharbabu — Fri, 10 Apr 2015 15:17:31 GMT

there is any option to save data before update the software

Re: XPERIA P hanged

_alexdon_ — Fri, 10 Apr 2015 15:23:09 GMT

If the device doesn't turn on,sorry but no.

Re: XPERIA P hanged

sridharbabu — Fri, 10 Apr 2015 15:31:05 GMT

ok. thank you

Re: XPERIA P hanged

_alexdon_ — Fri, 10 Apr 2015 15:41:13 GMT

Keep us updated.