topic Re: Z1 SD card removed repeating loop in XPERIA archive

Z1 SD card removed repeating loop

stuartsjg — Wed, 29 Apr 2015 17:20:19 GMT

Hello,

Ive got an issue with my Z1, when i insert an SD card the phone repeatedly tells me the card has been removed untill i remove the card. This message loop continues for a few moments after removal then stops.

Had this issue for many months and eventually send my phone for repair by my banks insurance provider along with a cracked screen after dropping. They replaced the screen but couldnt find any fault with the card reader although did see the issue of the card removal warning loop.

Ive tested with a few memory cards, all sandisk 8Gb(FAT) and 64Gb (exFAT) and i see the same issue. One of the 8Gb cards isnt recognised and nothing at all happens however im sure it was a fake sandisk (was £1.99 from ebay). it works in a PC but perhaps the phone feels its low quality.

Have tried both quick and full formats in windows, the phone has also had a full factory reset.

Any advise would be good.

Its not been an issue as the internal space has been enough but its starting to get full if i restore the backup onto the phone.

Re: Z1 SD card removed repeating loop

Phy — Wed, 29 Apr 2015 17:25:47 GMT

Contact your local Xperia Support

http://support.sonymobile.com/global-en/contactUs/

make sure to point out the issue so they can test it.

Re: Z1 SD card removed repeating loop

Phy — Wed, 29 Apr 2015 17:26:52 GMT

do you experience the same issue while on safe mode

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Z1 SD card removed repeating loop

stuartsjg — Thu, 30 Apr 2015 08:25:10 GMT

Hello,

Will try booting into safemode and let you know how i get on.

I took a screen video of the issue to see if anybody recognises it, video here https://www.youtube.com/watch?v=BWWz3vALa64&feature=youtu.be

Re: Z1 SD card removed repeating loop

stuartsjg — Thu, 30 Apr 2015 08:58:27 GMT

Hello,

Further to my earlier message - have tried in safe mode and i get exactly the same result.

Thanks,

Stuart

Re: Z1 SD card removed repeating loop

Phy — Thu, 30 Apr 2015 21:28:47 GMT

contact your local Sony Xperia Support as it seems to be a hardware issue.
http://support.sonymobile.com/global-en/contactUs/

Re: Z1 SD card removed repeating loop

stuartsjg — Thu, 07 May 2015 11:26:27 GMT

Hello,

Getting nowhere sadly, nearly a week ago and have not had any response or comment except the auto response advising case number. Ive sent an email back to that to seek any further information.

Thanks,

Stuart