topic Re: strange headphones error in XPERIA archive

strange headphones error

karinkarin — Tue, 03 Mar 2015 08:09:00 GMT

I bought a new Xperia Z2 3 days ago and the headphones were working just fine until yesterday. When i plug them in only one earplug is playing sound and if i try to turn them a little but, the other side starts working, but it stops when im not holding them in anymore. I tried the earphones on my computer and they work fine. I also tried using different headphones on my xperia and they work fine. Why is it that only xperia headphones do not work properly on my mobile, but they work on other devices?

Re: strange headphones error

Uliwooly — Tue, 03 Mar 2015 08:20:26 GMT

Is there any dirt, grime, dust in the 3.5mm connector?

Re: strange headphones error

karinkarin — Tue, 03 Mar 2015 08:22:24 GMT

no, i tried cleaning them. they still dont work on my mobile, but they do on the computer.

Re: strange headphones error

Phy — Tue, 03 Mar 2015 08:23:09 GMT

That could be a hardware issue. contact Sony Xperia Support.

http://support.sonymobile.com/global-en/contactUs/

Re: strange headphones error

karinkarin — Tue, 03 Mar 2015 09:40:01 GMT

but how come all other headphones work just well on my phone?

Re: strange headphones error

Uliwooly — Tue, 03 Mar 2015 18:20:58 GMT

Other headphones work find with your phone but the other headphones don't work with your phone nor other devices?