topic front camera not workibg after2 weeks on safe mode in XPERIA archive

front camera not workibg after2 weeks on safe mode

yhenmarie — Wed, 27 May 2015 06:45:30 GMT

Guys please help. My XPERIA Z1 COMPACT has been stuck on safe mode.. Now its vack but the front cam is still not working..
What should i do

Re: front camera not workibg after2 weeks on safe mode

_alexdon_ — Wed, 27 May 2015 06:53:16 GMT

Try settings-apps-all-camera,force stop and clear data. Restart.

Re: front camera not workibg after2 weeks on safe mode

Nabeel — Wed, 27 May 2015 06:56:05 GMT

That doesn't sound cool

Dial *#*#7378423#*#* in phonepad > service tests > Secondary camera > see if it's working fine here in this test.

If it is then go for a software repair using PC Companion to fix this. If the camera shows nothing in the test above then it would most likely be a hardware problem. In any case, go for a repair by method given below.

Update / Repair your phone via PC Companion

Download PC Companion and install it. Do not connect your phone until you're asked to do so.

Launch PC Companion > Start Support zone > Start Phone/ Tablet Software update > select Repair my Phone / Tablet > Follow the on-screen instructions it shows.

If after software repair the camera remains non functional, then kindly have your phone examined at nearest service center.

http://support.sonymobile.com/global-en/contactUs/

EDIT : OOps, Alex got here first. Please follow his advice

Re: front camera not workibg after2 weeks on safe mode

nazursky — Wed, 27 May 2015 12:59:54 GMT

Hey gays... I need help.
My camera botton not working!!
Do you habe this problem .. How i can fix that??

Re: front camera not workibg after2 weeks on safe mode

Nabeel — Thu, 28 May 2015 14:00:28 GMT

You mean camera / shutter button ?

Dial *#*#7378423#*#* in phonepad > service tests > select keyboard and switch and then press camera key. See if the press of the button is registered by your phone.

Whenever you will press a button, the screen would display the particular button that has been pressed. Also do that with your volume up down buttons and write here if they worked fine that test.

Re: front camera not workibg after2 weeks on safe mode

yhenmarie — Fri, 29 May 2015 00:56:22 GMT

Still not working thr front camera.. I have updated the new software.. What's happening with Xperia phones??..im getting pissed