topic restart and data restriction in XPERIA archive

restart and data restriction

Ahmed_009 — Wed, 29 Apr 2015 00:24:05 GMT

Hello again Sony's team and thanks for your hard work.
I Have two issues again.
1) I have restricted background data and I want to undo that.
2) my phone restarts with no reason. I may not be even using it. Sometimes restart in few days and sometimes several restarts in 1 day. .
P.S I had this 2nd problem before lollipop but I waited to see if it'd be fixed with the new version but it's still here

Re: restart and data restriction

Phy — Wed, 29 Apr 2015 00:37:28 GMT

1. Settings
2. Data usage
3. Select an app on the list
4. Turn off restrict background data

Re: restart and data restriction

Jake-SonyXperia — Wed, 29 Apr 2015 00:49:10 GMT

Hi Ahmed_009,

In regards to the restarting, this may be related to a number of things, however I would first try replacing the SIM card. Failing that you may want to try backing up and formating the SD card to see if the issue is related to the SD card.

Let us know how you get on.