topic Re: screen issue in XPERIA archive

screen issue

prestonion — Sun, 01 Mar 2015 17:40:12 GMT

Hello

I have had my phone for 4 months and the screen has started to pull it's self away from the base.

This phone has not been dropped, or misused in anyway. The phone is kept close at all times and kept in my jeans pocket wheb moving around

Anybody else had issues with this?
http://s4.postimg.org/6by0m677h/IMG_20150205_WA0000.jpg

Would this be covered by warranty? It is loose all along the top edging

Re: screen issue

Thommo — Sun, 01 Mar 2015 18:22:15 GMT

Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected and as for warranty, I would assume it is but can't say as we aren't Sony employed http://www.sonymobile.com/global-en/support/contact-us/

Re: screen issue

prestonion — Sun, 01 Mar 2015 18:35:17 GMT

Ok thank you for the help. Really hope it is covered by warranty, noticed into the middle of the week. Strange!! I'll contact ee tomorrow

Re: screen issue

Thommo — Sun, 01 Mar 2015 19:01:35 GMT

EE in the UK are normally good and quick - The dealings I've had with them, I went into store and received a loaned device albeit it was just a basic device but my own device was fixed quickly

Re: screen issue

prestonion — Sun, 01 Mar 2015 19:29:33 GMT

Good to know thanks for the help... I'll visit one tomorrow