topic WiFi error message in XPERIA archive

WiFi error message

Squarker — Tue, 28 Apr 2015 13:09:59 GMT

After the latest version update I now get the following error message randomly popping:
Error your WiFi network does not seem to be working. Please make sure your WiFi connection is turned on, that you are connected to it and if necessary signed in. I don't have my WiFi even turned on on the phone and still get the message, and it connects to WiFi at home no problem. It randomly pops up. Any ideas? Sony Xperia Z3 compact.

Re: WiFi error message

Rickard — Tue, 28 Apr 2015 14:07:21 GMT

Hi and welcome to the community!

Hard to say for sure but this sounds like it may be a message from one of your installed apps and not the phone itself. Could you take a screenshot of it?

Re: WiFi error message

Squarker — Tue, 28 Apr 2015 14:21:24 GMT

Thanks Richard, I never thought it could be an app. I'm not sure which one it could be though?

Re: WiFi error message

Rickard — Tue, 28 Apr 2015 14:28:31 GMT

I can't remember seeing this message before but a Google search suggested it might be an app from the operator 3 called inTouch. Do you have this app?

Re: WiFi error message

Squarker — Tue, 28 Apr 2015 14:50:22 GMT

I do, and activated it just after the update! Well that's getting unistalled straight away. Thanks for your quick response mate.

Re: WiFi error message

Rickard — Tue, 28 Apr 2015 15:17:58 GMT

No problem

Please let me know if removing that app did help. Good to know in case i hear of it again.

Re: WiFi error message

Squarker — Tue, 28 Apr 2015 18:56:52 GMT

Yeah that's fixed it, so thanks very much!