topic Re: Why is it so difficult to transfer and back up? in XPERIA archive

Backup Error

Nessa_77 — Sun, 01 Mar 2015 06:51:25 GMT

I have been trying to back up my phone for a number of weeks now but keep getting error messages.

Can anone help me? It's doing my head in.

I've restarted my phone and restarted the back up process, but keep getting this message.

Re: Backup Error

Uliwooly — Sun, 01 Mar 2015 06:56:19 GMT

Could you upload the picture to box or dropbox as I can't see it

Re: Backup Error

Uliwooly — Sun, 01 Mar 2015 06:56:40 GMT

In the mean time

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Backup Error

Nessa_77 — Sun, 01 Mar 2015 07:27:38 GMT

uliwooly...I've just PM'd you with a link.

Re: Backup Error

Uliwooly — Sun, 01 Mar 2015 07:43:10 GMT

I'll check it out

Re: Backup Error

Uliwooly — Sun, 01 Mar 2015 07:44:51 GMT

Do you have enough free memory on your PC?

Re: Backup Error

Phy — Sun, 01 Mar 2015 07:45:19 GMT

Is your phone encrypted?

Re: Backup Error

Nessa_77 — Sun, 01 Mar 2015 08:10:27 GMT

Plenty memory on PC.

Encrypted...stuffed if I know! I'm a technophobe.

I'm currently trying to upload the photos to my Google drive. Says I got 2109 photos but when selecting to upload to drive, shows just under 400.

Re: Backup Error

Phy — Sun, 01 Mar 2015 08:17:24 GMT

Check under Settings, Security

Re: Backup Error

Uliwooly — Sun, 01 Mar 2015 08:18:23 GMT

That backup its going to take quite a bit of time, open G+ > menu > settings > auto backup > turn it off > turn it back on

if that doesn't work then restart your phone and try again.

Re: Backup Error

Nessa_77 — Sun, 01 Mar 2015 08:22:48 GMT

Encrypt...says to charge battery and try again.

Re: Backup Error

Phy — Sun, 01 Mar 2015 08:27:28 GMT

ok, your phone its not encrypted

Why is it so difficult to transfer and back up?

Nessa_77 — Thu, 16 Apr 2015 22:45:10 GMT

I purchased an SD card as I got sick of being told that "Storage space is running out. Some system functions may not work." I inserted said card with the aim to transfer data from the phone to the SD card. Simple, right? No. Instead I get an error message saying "Transfer interrupted. Check your SD card for possibly transferred data." Exactly what does this mean? It's a brand spanking new card!

I'm not very tech savvy and it's doing my head in. I can't even back up my phone using PC companion as it keeps corrupting and says backup cannot be completed for some reason.

Can someone please tell me the easiest way to transfer all my photos from the phone to the SD card, as they take up the bulk of my memory. Also when I go to view Storage, under the Misc tab, there's 4.06GB of stuff I don't know if I can get rid of.

Please help before I smash this phone and go back to iPhone, which I could do what I wanted to do with so much ease.

Re: Why is it so difficult to transfer and back up?

Thommo — Thu, 16 Apr 2015 23:08:00 GMT

Connect your phone to a Pc then simply copy and paste the file to your SD then once you confirm they have indeed transferred then delete from internal storage - That's the safest and easiest way and is the only way I will do it

Re: Why is it so difficult to transfer and back up?

Nessa_77 — Thu, 16 Apr 2015 23:14:00 GMT

So if I transfer ALL the folders from the phone to the SD card, there'll be no issues? Meaning the phone will still function normally?

Re: Why is it so difficult to transfer and back up?

Nessa_77 — Thu, 16 Apr 2015 23:26:24 GMT

Backup error message

Re: Why is it so difficult to transfer and back up?

Thommo — Thu, 16 Apr 2015 23:35:35 GMT

No create folders on your SD like Music and Pictures and copy and paste your images from DCIM to Pictures and Music to Music etc leave the rest alone then once done you can delete the DCIM folder or the contents of it and the same for Music or MP3 leave Demo alone if you want to keep it working

Re: Why is it so difficult to transfer and back up?

Nessa_77 — Thu, 16 Apr 2015 23:38:00 GMT

Thanks...what about the Misc stuff?

Also when I go to view Storage, under the Misc tab, there's 4.06GB of stuff I don't know if I can get rid of.

Re: Why is it so difficult to transfer and back up?

Thommo — Fri, 17 Apr 2015 07:51:50 GMT

Not sure what Misc stuff is as that would vary from phone to phone

Re: Why is it so difficult to transfer and back up?

_alexdon_ — Fri, 17 Apr 2015 10:24:27 GMT

Could be some media files not recognised by the videos or album app.