topic Re: Earphone jack not working after update in XPERIA archive

Earphone jack not working after update

Wiewioreq — Mon, 27 Apr 2015 18:54:31 GMT

Like in subject, after update to lollipop earphone jack stopped working, I've tried couple of earphones but none of them been working, there is no icon in notification bar. Anyone else have this issue?

Re: Earphone jack not working after update

Uliwooly — Mon, 27 Apr 2015 18:57:00 GMT

Contact your local Xperia Care asap

http://support.sonymobile.com/global-en/contactUs/

Re: Earphone jack not working after update

Uliwooly — Mon, 27 Apr 2015 18:57:28 GMT

before you do so, you could re-install lollipop with PCC to narrow down issues.

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Earphone jack not working after update

S_H95 — Mon, 27 Apr 2015 19:07:53 GMT

I'm having the same problem
can anybody give me a solution

Re: Earphone jack not working after update

Uliwooly — Mon, 27 Apr 2015 19:09:38 GMT

check the above solutions

@S_H95

Re: Earphone jack not working after update

Wiewioreq — Mon, 27 Apr 2015 19:59:28 GMT

I did reinstall with lollipop with ppc and still same problem

Re: Earphone jack not working after update

Uliwooly — Mon, 27 Apr 2015 20:00:41 GMT

Then that's a hardware issue, it might be a coincidence that it appeared with the latest update. Contact your local Xperia care asap.