topic Re: loud buzz when typing in XPERIA archive

loud buzz when typing

sharla — Mon, 06 Apr 2015 09:01:50 GMT

Hi, not to sure if this topic has been done before, basically my phone was fine when I got it a week and a half ago and then it started, when I touch the keys at the bottom or type the vibration is on low but there's a loud buzz when I touch the keys. I've tried turning the vibration intensity up and down and the buzz is still there. I've seen other posts on google about this but nothing to say what happened after they complained. My partner has the same phone and his only makes the buzz sound every two or three types. When the phone rings it's the same. I tested it against a note 3 and there was no noise when the keys were pressed with the vibration on. Can anyone help?
Thanks 🙂

Re: loud buzz when typing

Thommo — Mon, 06 Apr 2015 09:59:21 GMT

Sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care and have your device inspected http://www.sonymobile.com/global-en/support/contact-us/

Re: loud buzz when typing

sharla — Mon, 06 Apr 2015 10:08:49 GMT

OK brilliant. I've rang the store I got it from, they've got more stock coming in tomorrow. Because the phone is faulty and I'm still within my 28days of purchase would I be able to just swop it with them?
Thanks

Re: loud buzz when typing

sharla — Tue, 07 Apr 2015 07:06:31 GMT

Can you let me know please on where I stand with this. When I rang sony last week they said I could do this, I just want confirmation of it
Thanks