topic headphone jack not working problem continues on my Z3 phone , Z3 Tablet. in XPERIA archive

headphone jack not working problem continues on my Z3 phone , Z3 Tablet.

Curnow1 — Sun, 26 Apr 2015 13:20:10 GMT

I've once made a thread about my 3.5mm Jack on my phone , a green coating was on the jack and it didn't work. This time its on BOTH of my devices. The jack only works after rinsing it with water , only then i can connect the headphones .

I've did everything

Blowing inside the jack ,

Tried Cleaning the data from Smart Connect

After the jack dries up from water , the headphones disconnect and i am unable to connect it again.

Re: headphone jack not working problem continues on my Z3 phone , Z3 Tablet.

mr_xzibit — Sun, 26 Apr 2015 15:03:20 GMT

Get some ear-buds and some vodka. Soak the bud. Squeeze away the excess. Insert and clean.

The green sounds worrying. Copper turns green when it oxidises. Perhaps a protective layer has been removed somehow?
Seek help as unless you get it sorted the green will continue to return.

Re: headphone jack not working problem continues on my Z3 phone , Z3 Tablet.

Thommo — Sun, 26 Apr 2015 15:19:53 GMT

I agree about the green and copper link

Re: headphone jack not working problem continues on my Z3 phone , Z3 Tablet.

Curnow1 — Sun, 26 Apr 2015 15:41:05 GMT

Mister, thanks can you tell me what do you mean by oxidises? I dont know English well because im from poland 😕

Also 1 problem has acquired while clcleaning it with vodka, my jack is probably totally destroyed now in my phone. While cleaning it 1 of the top parts of jack came off it like snapped from the hole metal parts, it was all green and only some metal parts were visible. What to do :(?

Re: headphone jack not working problem continues on my Z3 phone , Z3 Tablet.

Curnow1 — Sun, 26 Apr 2015 15:46:41 GMT

Ahhhh accidentally accepted as solution cuz im on my tablet now. How to unamrk as solution???

Also if we are talking about some protective layers well my tablet went into a hot bath with soap but only for 5 seconds because i took it out stright away and letted it dry. I had a z1 it never happened

But my phone was never in water due to a crack at the corner and im not sure about the waterproof ability. but i have a 2nd z3 and it was in water but both my z3 phones and z3 tablet have this green coating

Re: headphone jack not working problem continues on my Z3 phone , Z3 Tablet.

mr_xzibit — Sun, 26 Apr 2015 15:52:09 GMT

This might help explain.
http://www.corrosionist.com/Why_Does_Copper_Oxidize.htm

Re: headphone jack not working problem continues on my Z3 phone , Z3 Tablet.

Curnow1 — Sun, 26 Apr 2015 15:54:40 GMT

Ill read it in a min here is a pic

https://www.dropbox.com/s/zv7f2zzb0vk26se/DSC_0507.JPG?dl=0

Thats my tablet, i cant make it of my phone cuz like i said the top part snapped off

Re: headphone jack not working problem continues on my Z3 phone , Z3 Tablet.

Thommo — Sun, 26 Apr 2015 16:12:15 GMT

Definitely looks like oxidization - It's like rust only green because it's on copper

Re: headphone jack not working problem continues on my Z3 phone , Z3 Tablet.

Curnow1 — Sun, 26 Apr 2015 16:21:57 GMT

So what can i do with it 😧

Is it my fault or happened it self

And how could that happen, how the protection came off?

Re: headphone jack not working problem continues on my Z3 phone , Z3 Tablet.

Curnow1 — Sun, 26 Apr 2015 16:38:16 GMT

Anyone reply how could this happen and is it my fault or i can go and ask for warrenty repair?

Re: headphone jack not working problem continues on my Z3 phone , Z3 Tablet.

mr_xzibit — Sun, 26 Apr 2015 16:43:01 GMT

I would imagine it's not your fault unless it's been submerged in chemical water.

Re: headphone jack not working problem continues on my Z3 phone , Z3 Tablet.

Curnow1 — Sun, 26 Apr 2015 16:52:20 GMT

My first sony xperia z3 has a crack and never been submerged in water and has the green thing

My Second z3 was in a swimming pool 1ns and i wash it under the tap (fresh water) when its dirty so like once a few weeks

My z3 tablet was in rain, snow, swimming pool and once dropped for few seconds in a hot soap bath but the water didnt even come into the jack then.

So i guess i can go for a warranty repair for all my 3 devices, but how did that happen?? If i come with a replaced jack will it happen again?? My z1 never had such issue, it was in swimming pool, my hot water bath it was dropped few times, it was in rain many times, it was in snow, under the tap, in the fountain i even took it to sea water (salt) and NEVER had a issue with a jack

Re: headphone jack not working problem continues on my Z3 phone , Z3 Tablet.

Thommo — Sun, 26 Apr 2015 17:53:03 GMT

In the link posted on the 1st page it says there are factors which cause this - To quote "The major factors that control the initial rate of attack on copper, and that cause copper to oxidize, are moisture, temperature, and the level of pollution."

Re: headphone jack not working problem continues on my Z3 phone , Z3 Tablet.

Curnow1 — Sun, 26 Apr 2015 18:33:53 GMT

Yeah it did, but in my area what could cause this. Moisture? I dont think so temperature?? Or pollution??? I mean... I just dont know how could this happen. I live near a forest and the air is always fresh. No chemical water submersion

Re: headphone jack not working problem continues on my Z3 phone , Z3 Tablet.

Curnow1 — Tue, 28 Apr 2015 21:29:06 GMT

Would hydrogen peroxide clean something of it or its to risky of damaging even more

Re: headphone jack not working problem continues on my Z3 phone , Z3 Tablet.

Curnow1 — Tue, 28 Apr 2015 21:49:51 GMT

I really need to do something with this jack for tommorow. Ill only br able to send it to sony in 5 days. Is there anything that could clean it?