topic Re: Xperia Care Working ????? in XPERIA archive

Xperia Care Working ?????

Phd30 — Wed, 25 Feb 2015 20:32:08 GMT

I have filled an return form but I'm unable to valid it , Each time , web site say , that "an error has occured , try again" but i always get the same message .

I'Ve tried using my phone or my computer but same issue ! doesn't work !

Re: Xperia Care Working ?????

Thommo — Wed, 25 Feb 2015 20:35:17 GMT

Sorry to hear this, you could try contacting Xperia care live chat http://www.sonymobile.com/global-en/support/contact-us/

Re: Xperia Care Working ?????

Phd30 — Wed, 25 Feb 2015 21:12:51 GMT

chat in France/ français

Du lundi au vendredi : 08:00 - 18:00

Samedi : 09.30 - 18.00

Re: Xperia Care Working ?????

Hampus — Thu, 26 Feb 2015 08:34:20 GMT

Hi,

There was some downtime for Xperia Care yesterday, but it should be up and running now. If you still are unable to proceed, you would do best by following Thommos suggestion by contacting your local support team for further assistance in this matter.