topic Re: z1 notification bar cannot swipe down in XPERIA archive

z1 notification bar cannot swipe down

madwind14 — Sat, 23 May 2015 12:57:14 GMT

my z1 having few problems. first, its touch screen problem looks like having problem, the apps and screen just keep coming out eventhough i din touch anything on the screen. after it is fine, i found that i cannot swipe the status abr down anymore. i hav try to reboot, factory reset and boot it in safe mode, unfortunately, i still cannot fix it. is there any ppl here can help me?

Re: z1 notification bar cannot swipe down

_alexdon_ — Sat, 23 May 2015 13:55:42 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: z1 notification bar cannot swipe down

madwind14 — Sat, 23 May 2015 15:37:46 GMT

alexdon,i have tried the solution provided by you but it doesnt work T.T

Re: z1 notification bar cannot swipe down

Uliwooly — Sat, 23 May 2015 15:45:13 GMT

@madwind14

If nothing works then it's a hardware issue, contact your local Xperia Care asap

http://support.sonymobile.com/global-en/contactUs/