topic Re: new experia Z3 plus (Z4) charging in XPERIA archive

new experia Z3 plus (Z4) charging

bressertje — Thu, 18 Jun 2015 17:15:09 GMT

i have the new xperia Z3+ phone for a few days.

I put every night my phone on the AC to load the battery for the next day.

With my new Z3+ I see in the morning that there is no green LED and the battery is only charged at 91%...

why not at 100%?

If i disconnect the charger and connect again, he is charging to 100 % in few minutes.

can the charging beeing stopped at the moment that there is a message or someting?

Let me know what I can try.

Re: new experia Z3 plus (Z4) charging

Thommo — Thu, 18 Jun 2015 17:29:11 GMT

Wish I had an answer for you - You could try a system repair or try safemode charging to rule out 3rd party apps causing an issue or it could be a battery sensor that's faulty

Re: new experia Z3 plus (Z4) charging

bressertje — Thu, 18 Jun 2015 17:34:54 GMT

Oké. Wat you man with systemen repair? Its a New Phone. And how to safemode charging?

Re: new experia Z3 plus (Z4) charging

Uliwooly — Thu, 18 Jun 2015 18:03:37 GMT

@bressertje

Reinstall the latest update with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: new experia Z3 plus (Z4) charging

Thommo — Thu, 18 Jun 2015 18:48:20 GMT

Performing a system repair using PC Companion will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Re: new experia Z3 plus (Z4) charging

Thommo — Thu, 18 Jun 2015 18:49:27 GMT

Safemode is press the power button untill the power off option appears then tap and hold Power off and a message should appear to boot into safemode then accept this and once reboot try charging and see what happens

Re: new experia Z3 plus (Z4) charging

mansson — Wed, 22 Jul 2015 21:41:46 GMT

Are you using the charger that came with the phone when this happens?