topic Left side touch screen not working in XPERIA archive

Left side touch screen not working

Apaar — Sat, 04 Apr 2015 21:33:01 GMT

Hello everyone, I have bought my Z3 just 2 weeks ago and already having problems with it, actually had screen issue on 2nd day of purchase but it became alright after a restart and phone worked properly, now today I can see black lines running across left side of the screen after several restarts and PC companion repair, screen is working fine though it flickers from time to time also the left side touch isnt working! I feel some connector is loose inside my phone or might be some bigger problem? I'm not sure myself.

Its been only 2 weeks, such an expensive phone and i'm already experiencing problems also my phone has not been dropped or been subjected to water.

Anyone else had this sort of problem? Will Sony repair or replace my phone?

Re: Left side touch screen not working

Uliwooly — Sun, 05 Apr 2015 02:12:11 GMT

Contact your local Xperia Care to get it checked.

http://support.sonymobile.com/global-en/contactUs/

Re: Left side touch screen not working

Apaar — Mon, 06 Apr 2015 05:57:49 GMT

Update: Touchscreen has completely stopped working. Display is showing static lines running everywhere. Today going to take my phone to service center and lets see whats wrong with it.

Re: Left side touch screen not working

mr_xzibit — Mon, 06 Apr 2015 10:22:02 GMT

Don't forget you can use the OTG cable ando connect a mouse if you need to back anything up

Re: Left side touch screen not working

Apaar — Mon, 06 Apr 2015 13:31:23 GMT

Dropped it off for repairs today, engineer said the screen module has to be replaced. After 3 hours I got a call that phone will be sent to another city for repairs because they dont have the parts available here and that it will take minimum 15 working days

Oh well.... I have a feeling its gonna take more than 15 days.