topic Re: mediaserver battery drain in XPERIA archive

mediaserver battery drain

tatter — Sat, 25 Apr 2015 17:49:26 GMT

hi all, has anyone got any ideas to get this mediaserver battery drain sorted.

Only had e3 1 month and had enough,

Yesterday 98% battery usage by madserver and phone getting hot. Have removed sd card, closed google updates/services, tried stopping every app. Can only get down to 70% usage.

Should never have this problem with new phone. WHAT ARE SONY DOING TO GET THIS PROBLEM FIXED AS IT SEEMS TO BE A BIG ISSUE.

I had xperia z before with no probs, wish i hadnt bothered with sony again.

Re: mediaserver battery drain

Uliwooly — Sat, 25 Apr 2015 18:16:52 GMT

are you using spotify or auto updating your apps?

Re: mediaserver battery drain

tatter — Sat, 25 Apr 2015 18:32:37 GMT

hi, no not using spotify or auto updating. Im trying to switch off everthing i can inc google sync and any google service at mo. it keeps trying to start google play app

Re: mediaserver battery drain

_alexdon_ — Sat, 25 Apr 2015 20:55:17 GMT

Try settings-apps-all-media storage,force stop and clear data. Restart. See how it is.

Re: mediaserver battery drain

tatter — Wed, 29 Apr 2015 20:03:17 GMT

hi, i did what you said about forcing stop, clearing data and restart. phone was fine for 24 hours with low mediaserver battery usage but

has now gone up to 98% battery usage by mediaserver and getting hot.

Ive had enough of this phone as no one seems to be coming up with a permanent fix. Im spending most of my time trying to stop mediaserver and my battery runs out while at work. The phone is only a month old and shouldnt have these problems. What are sony doing about it?. I appreciate your help, but i should be able to use the phone when needed and not have to worry if i have enough battery and what mediaserver is doing. Thanks

Re: mediaserver battery drain

_alexdon_ — Wed, 29 Apr 2015 21:22:06 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: mediaserver battery drain

tatter — Thu, 30 Apr 2015 21:16:41 GMT

thanks for help, ill give it a try over the weekend. if it doesn't work i think ill be returning it as cant carry on with spending this amount of time over a phone and getting annoyed. when people ask what phone it is i now say dont bother with it as too much trouble.

Re: mediaserver battery drain

tatter — Thu, 30 Apr 2015 21:18:36 GMT

if i do a software repair on phone will this affect my warranty with vodafone as only a month old, thanks

Re: mediaserver battery drain

Uliwooly — Fri, 01 May 2015 05:46:54 GMT

it won't

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: mediaserver battery drain

_alexdon_ — Fri, 01 May 2015 17:55:10 GMT

Keep us updated.