topic Re: mobile z2 in XPERIA archive

mobile z2

mohamedomn — Tue, 24 Feb 2015 11:27:15 GMT

Sony (M

my mobile z2 incapacitating water suddenly crashes I know it waterproof but what wonder what happened?

Re: mobile z2

dandy63 — Tue, 24 Feb 2015 11:48:09 GMT

Hi, do you mean that you had your phone underwater and since then it is not working if so what exactly is happening to it.....

Re: mobile z2

Thommo — Tue, 24 Feb 2015 11:50:10 GMT

If your device and has had water ingress then I'm sorry to hear this but you would need to either return your device to the place of purchase or contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

Re: mobile z2

mohamedomn — Tue, 24 Feb 2015 12:16:14 GMT

not i was swimming and take picture underwater after 5 min my phone was died

Re: mobile z2

dandy63 — Tue, 24 Feb 2015 15:01:40 GMT

If that is the case then i'm afraid it does seem like water ingress, follow @Thommo advice but insist on a Vacuum Test being carried out on your phone before any other work has been carried out, this will determine if your phone is indeed waterproof with the flaps tightly closed......

Good luck :smileysmileythumbsup: