topic Lollipop device lock issues in XPERIA archive

Lollipop device lock issues

Flythe — Thu, 02 Apr 2015 15:03:39 GMT

Hi,

I've just received the Lollipop update for my Sony Xperia Z3 Compact (D5803) and have encountered some problems with the the security settings. First of all, Bluetooth unlock is completely gone (face unlock as well, but that's not that much of a bother), so my device doesn't unlock when connected to my SmartBand Talk via Bluetooth anymore. Farther, I cannot deactivate my lock screen at all or set it to swipe to unlock (these options are greyed out), but have to use either a pattern or a password, which is really annoying.

If anybody had a solution to this problem, that'd be really great!

P.S.

I included a screenshot of my lockscreen settings.

Re: Lollipop device lock issues

_alexdon_ — Thu, 02 Apr 2015 15:10:23 GMT

See this topic:

/t5/SmartBand/smartband-10-Bluetooth-unlock-on-Z3-doesn-t-work/m-p/961797#M1175

Re: Lollipop device lock issues

Flythe — Thu, 02 Apr 2015 15:27:26 GMT

Hi,

thank you for your quick reply! I've found those smart lock settings and I can even add my SmartBand Talk as a trusted Bluetooth device, other than this poor guy with his SWR10. However, smart lock seems to malfunction, because my lock screen is completely gone now, whether my Xperia Z3 Compact is connected to my SmartBand or not, so I guess, I'll keep this options deactivated for the moment. Furthermore, there's still no solution for the other problems I have with the security setting.

Anyways, thanks a lot for your answer again!

Re: Lollipop device lock issues

Thommo — Thu, 02 Apr 2015 15:34:56 GMT

Do you have a network branded device or encrypted device as some of those options are removed either as a result of encryption or direct from the networks branded firmware

Re: Lollipop device lock issues

Flythe — Thu, 02 Apr 2015 15:45:35 GMT

Hi,

I have an unlocked device and device encryption is not activated right now and has never been before. As you can see in my screenshot, it says below 'no screenlock' and 'slide to unlock': 'Disabled by administrator, encryption policy or credential storage', but I have never messed with any of this settings and never had any problems with the security before Lollipop, either.

Re: Lollipop device lock issues

Thommo — Thu, 02 Apr 2015 15:52:02 GMT

It does look like Encryption has been activated - My apologies but as the image isn't in English I don't understand it so I can only assume the Encryption part is activated

Re: Lollipop device lock issues

Flythe — Thu, 02 Apr 2015 16:10:42 GMT

Re: Lollipop device lock issues

Thommo — Thu, 02 Apr 2015 16:44:48 GMT

It appears the phone isn't encrypted so I can only assume that this is a country specific reason or an app is removing these features

Re: Lollipop device lock issues

Flythe — Thu, 02 Apr 2015 17:11:34 GMT

Well, that's unfortunate. Thanks for your help. I hope there'll be a fix soon.

Re: Lollipop device lock issues

Thommo — Thu, 02 Apr 2015 19:56:51 GMT

If it's a country thing then Sony can't fix it

Re: Lollipop device lock issues

ashishsingh007 — Thu, 02 Apr 2015 20:46:31 GMT

Can you go to setting and then accessibility and see if you might have enabled something there?

Re: Lollipop device lock issues

YoGem — Thu, 02 Apr 2015 21:33:45 GMT

Good news, it's possible to unlock the device when paired to a trusted device. In order to do so you may try this, it worked with my SW2:

Go in Settings >> Security and scroll down 'til you see Advanced and press "Trust Agents", turn on Smart Lock and then go back.

Scroll up until you see the Smart Lock option and press it, it will ask to confirm your actual pattern or pin then you can select trusted devices, places or faces.

Set up the option that it's more convenient for you and you are set! The screen won't be locked depending what you set up to maintain it unlocked.

Let me know if it works for you.

Re: Lollipop device lock issues

DarkEyEinc — Fri, 03 Apr 2015 20:56:54 GMT

For Bluetooth unlock go.
-Trust agents and Activate Smart Lock (Google)
Back to Security
- Menu Smart Lock appears
- There it is.

Re: Lollipop device lock issues

SergioPL1 — Fri, 03 Apr 2015 20:59:45 GMT

SWR10 doesn't work as in thread above.

Back to Smart lock - it will ask for PIN from time to time even if device is connected. I think it has some kind of timeout, when device is not used for longer periods it will ask for password once. At least on encrypted phone.