topic Re: bad reception in XPERIA archive

bad reception

maupee — Sun, 22 Feb 2015 11:51:20 GMT

Had a new which had bad reception where I work. Got new z2 and I have no reception at all and I am missing calls and messages. Missed calls don't even register on phone.Vodafone don't have an answer. Anyone any ideas.thanks

Re: bad reception

_alexdon_ — Sun, 22 Feb 2015 11:52:57 GMT

Can you tell what network mode are you using?

Re: bad reception

maupee — Sun, 22 Feb 2015 12:27:20 GMT

Was told to use 2g by Vodafone,as the 2g is for calls and 3g is for data.

Re: bad reception

_alexdon_ — Sun, 22 Feb 2015 12:30:05 GMT

2G can be used for data too,but it is slow. So you are using 2G and stil have coverage problems?

Re: bad reception

maupee — Sun, 22 Feb 2015 12:36:01 GMT

Just keeps showing a red x where reception bars should be.had a neo before this and it had slightly better reception.I thought the newer z2 would be better but it's worse.

Re: bad reception

_alexdon_ — Sun, 22 Feb 2015 12:55:35 GMT

Have you ever thought the SIM could be faulty?

Re: bad reception

maupee — Sun, 22 Feb 2015 13:05:52 GMT

Got anew sim with the phone.I could go back to shop and ask.

Re: bad reception

Thommo — Sun, 22 Feb 2015 13:12:36 GMT

This sounds more like the area you are in has bad reception or other factors are causing interference and blocking signals

Re: bad reception

_alexdon_ — Sun, 22 Feb 2015 13:29:02 GMT

Yeah,agree with Thommo. Maybe even the building where you work could cause screening effect.

Re: bad reception

maupee — Sun, 22 Feb 2015 13:34:20 GMT

Borrowed my partners HTC mobile and her phone has reception where the z2 has none.next phone might not be a sony.

Re: bad reception

_alexdon_ — Sun, 22 Feb 2015 13:38:30 GMT

I am sorry,you should get in touch with your local sony team:

http://www.sonymobile.com/global-en/support/contact-us/