topic Re: click to calling screen 📴 off in XPERIA archive

click to calling screen 📴 off

pranjalk — Mon, 15 Jun 2015 19:21:11 GMT

When I click for calling
Than screen off
And not open by the power button
Than cut the call
Screen on by power button
Please anybody help me
That is a setting problem or a technical fault?

Re: click to calling screen 📴 off

Uliwooly — Mon, 15 Jun 2015 19:27:18 GMT

@pranjalk

Does your phone has a

protective case?

protective film?

settings > apps > all > smartkey > uninstall it

Re: click to calling screen 📴 off

Jake-SonyXperia — Tue, 16 Jun 2015 02:14:03 GMT

Hi pranjalk,

Welcome to the community,

You can also attempt to perform a diagnostics test and check the Proximity Sensor.

Menu > Settings > About Phone > Diagnostics > Tests > Proximity Sensor test

Let us know how you get on.