topic Re: z2 interesting microphone problem in XPERIA archive

z2 interesting microphone problem

auron — Mon, 30 Mar 2015 15:40:53 GMT

I've problem with the mic. only when ı put the phone between my chick and shoulder. My sound heard intermittently. How can ı fix this?

Re: z2 interesting microphone problem

Uliwooly — Mon, 30 Mar 2015 15:45:00 GMT

Contact your local Xperia Care as it could be a hardware issue

http://support.sonymobile.com/global-en/contactUs/

Re: z2 interesting microphone problem

Uliwooly — Mon, 30 Mar 2015 15:45:56 GMT

Few other things you could do is to repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

boot on safe mode

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Does your phone has a protective case or film?

Re: z2 interesting microphone problem

auron — Mon, 30 Mar 2015 18:56:01 GMT

Yes it has a tempered film and case too. While speaking by holding it via my hand there is no problem. IT happens only when ı hold it with öy shoulder. What do you think is it a problem??

Re: z2 interesting microphone problem

Uliwooly — Mon, 30 Mar 2015 19:10:47 GMT

Remove them and check again

Re: z2 interesting microphone problem

auron — Tue, 31 Mar 2015 07:34:01 GMT

I ve tried but nothing has changed. Isn't it intereting that it is only happening when ı hold it üm that way. In fact IT doesn't disturbs me because ı don't use the phone by holding in that way but i want to know why it is so.

Re: z2 interesting microphone problem

Uliwooly — Wed, 01 Apr 2015 16:32:47 GMT

You should contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/