topic Re: Xperia SP keep restarting with IDEA sim card in XPERIA archive

Xperia SP keep restarting with IDEA sim card

rohit-garodi — Fri, 20 Feb 2015 02:06:56 GMT

Hi,
My Xperia sp keeps restarting with idea sim card at lower battery (below 50 %). It is not battery issue as it works fine with other network or at flight mode.
Anyone have solution for this??

Re: Xperia SP keep restarting with IDEA sim card

Jake-SonyXperia — Fri, 20 Feb 2015 02:19:21 GMT

Hi rohit-garodi,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

This could be SIM card related, I suggest testing another SIM card and see if the issue continues.

Re: Xperia SP keep restarting with IDEA sim card

Uliwooly — Fri, 20 Feb 2015 02:20:18 GMT

You already asked that back in December 2014

http://talk.sonymobile.com/t5/Xperia-SP/XPERIA-SP-TURNS-OFF/m-p/905788

And you replied to a post from March 2014

http://talk.sonymobile.com/t5/Xperia-SP/Sony-Xperia-SP-keeps-restarting/td-p/614627

@rohit-garodi

Re: Xperia SP keep restarting with IDEA sim card

rohit-garodi — Fri, 20 Feb 2015 02:57:14 GMT

@uliwooly Ya but my issue is not resolved yet

@jake it works fine with other sim card. Only idea network give problem.
I already done with software update, reinstall, factory reset. But it doesn't helped.

Please suggest

Re: Xperia SP keep restarting with IDEA sim card

Uliwooly — Fri, 20 Feb 2015 02:59:13 GMT

You have answered your own question, the problem is the SIM card, get a brand new SIM card, make sure its the correct size, don't cut/trimmed the SIM card.

Re: Xperia SP keep restarting with IDEA sim card

Jake-SonyXperia — Fri, 20 Feb 2015 03:27:24 GMT

I agree with Uliwooly here, the issue is the SIM, I suggest doing as he says to resolve this.

Re: Xperia SP keep restarting with IDEA sim card

rohit-garodi — Fri, 20 Feb 2015 03:30:24 GMT

Hi thanks for replying,
I have changed with new micro sim last month but still problem is there.
Is it related with network ic??
But it work fine with other sim

Re: Xperia SP keep restarting with IDEA sim card

Uliwooly — Fri, 20 Feb 2015 04:00:07 GMT

I've read on other posts that there are networks with thinner SIM cards

Re: Xperia SP keep restarting with IDEA sim card

rohit-garodi — Fri, 20 Feb 2015 04:44:54 GMT

Does that create problems??
Also note that phone restart only below 50 % battery and idea sim card in slot.
With other sim it works till 1%battery.
Please help

Re: Xperia SP keep restarting with IDEA sim card

Uliwooly — Fri, 20 Feb 2015 05:10:12 GMT

Contact your local Xperia care to get your phone checked

http://www.sonymobile.com/global-en/support/contact-us/

Re: Xperia SP keep restarting with IDEA sim card

rajeeah — Sat, 13 Jun 2015 10:16:02 GMT

My phn restarting. After the sim.inserted. And not get in.ideal. Not.for on.sim.I will check.my other.Sims. It show the same problm