topic payment methods in XPERIA archive

payment methods

Curnow1 — Sun, 29 Mar 2015 20:22:21 GMT

So for some reason i had my operator added to my payment methods and i accidently pressed cancel and the operator payment isnt there how to get it back?

Re: payment methods

Uliwooly — Sun, 29 Mar 2015 20:27:25 GMT

Settings > apps > all > look for the app > clear defaults

Re: payment methods

_alexdon_ — Sun, 29 Mar 2015 20:28:17 GMT

If the above doesn't help,just go to settings-apps-all and reset app preferences.

Re: payment methods

Curnow1 — Sun, 29 Mar 2015 20:39:38 GMT

Nothing helped, also when i go to google play store and account i also see only 2, credit card and reedem

Re: payment methods

Curnow1 — Sun, 29 Mar 2015 20:41:40 GMT

Also reseted the device several times but that didn't help

Re: payment methods

_alexdon_ — Sun, 29 Mar 2015 20:45:08 GMT

Contact your operator.

Re: payment methods

Jake-SonyXperia — Mon, 30 Mar 2015 00:50:54 GMT

Hi Curnow1,

I would have to agree here, I checked the Google Play troubleshooting section for Carrier Payment methods. I have supplied the information below.

If you don't see a carrier billing option, here are some troubleshooting tips:

Direct carrier billing is only available using the Google Play Store app. It isn't available on the Google Play website on a computer or mobile browser.
Your account with your carrier must be in good standing.
Check with your carrier to make sure:
- You haven't exceeded your carrier's monthly spending limit.
- Your device and service plan allow premium content purchases.
- Your device can use direct carrier billing.

Cancelled purchases

Purchases that aren't successfully authorized with your carrier are immediately cancelled. For help with unsuccessful direct carrier billing purchases, contact your mobile service provider