topic Re: "name" field in contacts never stored in XPERIA archive

"name" field in contacts never stored

joebloggs82 — Thu, 19 Feb 2015 09:37:43 GMT

If I add a new contact with just a "Name" and phone number, the "Name" is not stored (so the new contact shows up at the very bottom of the contact list with just a phone number).

I have to use for example "phonetic first name" to work around this. This looks like an obvious bug.

It happens both when I use my dav contact server and when I select google for storing it on.

Re: "name" field in contacts never stored

Thommo — Thu, 19 Feb 2015 10:52:57 GMT

Do you have any examples of the names working and not so I can test this?

Re: "name" field in contacts never stored

joebloggs82 — Thu, 19 Feb 2015 11:45:25 GMT

The name "test" for example. I haven't been able to add anything at all the field called "Name" without it disappearing after I hit Save.

Re: "name" field in contacts never stored

Thommo — Thu, 19 Feb 2015 12:34:23 GMT

I've tried Test as the name and saving it to various places like Sim, Phone and Google and all save without issue

Re: "name" field in contacts never stored

joebloggs82 — Thu, 19 Feb 2015 13:35:31 GMT

is it just my phone that's bad..**bleep** for me then

Re: "name" field in contacts never stored

joebloggs82 — Thu, 19 Feb 2015 13:36:22 GMT

wow, that bleep-filter is quite strict

Re: "name" field in contacts never stored

Thommo — Thu, 19 Feb 2015 15:26:09 GMT

I can't say why it happens all I could suggest is a system repair

and the word you used - Unfortunately some time ago and sometimes still does happen a group of people like to advertise Houses of ill repute, Maybe Google that if you don't know the meaning or what it means

Re: "name" field in contacts never stored

Thommo — Thu, 19 Feb 2015 15:26:33 GMT

Should you wish to then

Try performing a system repair using PC Companion as this will often fix issues - This will factory reset your phone and erase all data so best to backup before you begin

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Re: "name" field in contacts never stored

Jake-SonyXperia — Thu, 19 Feb 2015 23:23:57 GMT

Hi joebloggs82,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Try backing up the contacts and then clearing the contacts app data.

Menu > Settings > Apps > All > Contacts > Clear Data

Let us know how you get on.

Re: "name" field in contacts never stored

joebloggs82 — Thu, 26 Feb 2015 07:39:23 GMT

I actually ended up installing another contact editor app ("Contact Editor Free") before I saw your reply and now things seem to work fine

Re: "name" field in contacts never stored

Jake-SonyXperia — Thu, 26 Feb 2015 23:11:48 GMT

That's good to hear, I hope all goes well for you

Re: "name" field in contacts never stored

sleepyhead81 — Tue, 03 Nov 2015 04:58:58 GMT

This is a still a problem. Instead of entering in "Name" I have to expand the name section and use specific fields for "First name" and "Last name". This is a bug.

Using CalDAV Sync and Fastmail.