topic Z2 detached one hand screen in XPERIA archive

Z2 detached one hand screen

PedroAlmeria — Wed, 20 May 2015 11:51:44 GMT

the technical service does not fix me, and tells me to pay 250 € and as I say I do not want to fix it charged me € 28 shipping, I find it a scam because the phone is in perfect condition

Re: Z2 detached one hand screen

PedroAlmeria — Wed, 20 May 2015 11:54:17 GMT

paypal claim after I got to give me the 28 € of shipping, so bad is the Sony service

Re: Z2 detached one hand screen

Hampus — Wed, 20 May 2015 12:27:36 GMT

Hi,

I'm sorry to hear that.
It sounds like you have received a quotation for your service and thereby, a technician have examined your unit and can conclude that your case is not covered by the warranty. Since warranty may differ from market to market and repair process is handled at a local level, you need to raise these questions with your local support team for further information about your case. We at the support forum are unable to give you assistance in this matter:
http://support.sonymobile.com/global-en/contactUs/