topic Re: google play store doesn't shows update of Gmail, chrome and all pre install apps in XPERIA archive

google play store doesn't shows update of Gmail, chrome and all pre install apps

FAz1 — Wed, 18 Feb 2015 17:59:23 GMT

Hi,
I bought new xperia z1. I created a new google account. After
Setting account I clicked on google play store then click on my apps
It doesn't show update for any apps like Gmail,map,chrome, sketch, xperia key board, smart connect etc. However it displayed update for album,movie in update centre and after clicking get updated. I also updated play store to latest version 5.*. But when I Searched Gmail, Sony account manager,chrome It shown options of update. What should I do? Should I search everything to update manually? Why it is not listing under my app or why notification not coming for apps that there is updates available.

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

_alexdon_ — Wed, 18 Feb 2015 18:10:27 GMT

Are you connected to a wifi network? Otherwise it won't prompt you automatically. It might be set to auto update only on wifi.

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

FAz1 — Wed, 18 Feb 2015 18:39:28 GMT

Thanks Alexdon for quick reply.
I have changed it from wifi to auto update at any time. Data charges may apply but it is still not showing updates

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

FAz1 — Wed, 18 Feb 2015 18:47:20 GMT

When I was update manually. It says to install google play services I also install that. But still it is not coming automatically
Please help 😞

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

_alexdon_ — Wed, 18 Feb 2015 18:49:46 GMT

Try setting-apps-all, scroll to google play and force stop and clear data. Log in with the Google account.

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

FAz1 — Wed, 18 Feb 2015 18:56:52 GMT

No luck. Still not showing any updates

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

FAz1 — Wed, 18 Feb 2015 18:59:58 GMT

Same issue was with my old phone but when I installed google play services as an error part of Maps measures app. It started showing all installed apps.
But with new phone I was unable to understand the issue

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

_alexdon_ — Wed, 18 Feb 2015 19:02:38 GMT

Did you download the correct internet settings? Could you check on a wifi network?

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

FAz1 — Wed, 18 Feb 2015 19:05:20 GMT

Yes I downloaded the correct internet setting. I am successfuly updated album, movie and latest system update from Sony update centre but for all apps present on play store, it doesn't displayed updates autoe

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

Thommo — Wed, 18 Feb 2015 19:05:38 GMT

Has it not already updated in the background?

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

_alexdon_ — Wed, 18 Feb 2015 19:06:38 GMT

Check what thommo said. So nothing works on the play store?

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

FAz1 — Wed, 18 Feb 2015 19:16:49 GMT

If any apps get updated it should come under my app list of play store. Here problem is that none of factory install app comes under my app list of play store not even Gmail, chrome etc

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

_alexdon_ — Wed, 18 Feb 2015 19:17:57 GMT

But can you install other apps like games or video players?

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

FAz1 — Wed, 18 Feb 2015 19:23:10 GMT

Yes. I can also update any apps but manually. Like I Searched map in play store and then click update. And it get updated.
Should I search every app manually and then click update?. In old phone under my app it comes automatically. What is installed and for what new update is available in my app list of play store..

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

_alexdon_ — Wed, 18 Feb 2015 19:31:35 GMT

This is strange, it should auto update if you have set it to always. Can you check again? If nothing helps,you should contact sony.

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

Jake-SonyXperia — Fri, 20 Feb 2015 00:49:31 GMT

Hi FAz1,

Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

This sounds like you have disabled a few apps, if you disable an application it wont show in the Play Store for update.

Have you checked the disabled list?

Menu > Settings > Apps > All > Scroll to the bottom > Find App and Click Enable. Or

Menu > Settings > Apps > Disabled > Click App > Enable

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

FAz1 — Thu, 26 Feb 2015 01:49:44 GMT

I chosen auto update via data net work. And leave play store apps running on screen after that I sleep all night when I wakeup some apps got auto update and some are showing updates available I think Culprit was slow 3 g data network Of Vodafone.

Re: google play store doesn't shows update of Gmail, chrome and all pre install apps

Jake-SonyXperia — Thu, 26 Feb 2015 23:09:01 GMT

So the issue has been resolved at this stage?