topic Re: 18.3.1.C.1.15 update problem in XPERIA archive

18.3.1.C.1.15 update problem

Kamen_V1 — Tue, 19 May 2015 16:14:04 GMT

Hi,

I have a problem with the new update 18.3.1.C.1.15! After install sometimes the phone can`t wake up with the side button, and needs hard reset! Then after restart, time and date are very wrong? When we can expect the next fix?

Re: 18.3.1.C.1.15 update problem

Uliwooly — Tue, 19 May 2015 16:18:46 GMT

@Kamen_V

what if you reinstall the latest update with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: 18.3.1.C.1.15 update problem

greengumy — Wed, 20 May 2015 04:08:36 GMT

same here!

1 week after the new update: i receive sms, i try to wake it up, but non responsive. So hard reset.

I reinstall softweare with PCC(wich I am sick of doing already). 2 days after installation, when my morning alarm went on, the same thing happened. I woke everybody trying to find something shapt to reach the hard reset button.

Bothe times, the phone was charging.

So, after the accelelometer bug wich was annoying, this is worse.

I cannon return my device anymore because it has more than 6 months, and i cannot get a new one as I am on a2 year contract with this one...and I cannon afford to buy a phone without a contract or to pay 2 contracts.

I am preety sure service won't be able to do anything, because this is obviously a software bug! (like they did for the acc bug)

SO we truly need another update!

SONY?

Re: 18.3.1.C.1.15 update problem

Uliwooly — Wed, 20 May 2015 04:14:49 GMT

@greengumy

It'll be wise just to contact your local Xperia care and report back

http://support.sonymobile.com/global-en/contactUs/