topic unfortunately com.android.system has been stopped in XPERIA archive

unfortunately com.android.system has been stopped

ravkathi36 — Mon, 16 Feb 2015 09:05:02 GMT

Hello guys.

I'm very frustrated that I've come across this problem. I own a Sony Xperia M2 which I absolutely love! I've owned it for 2 weeks now and it's been working just fine. Suddenly, Im playing a game and the error mentioned in the title is displayed. At first I'm calm and I just press OK. However, when I did, it exited me out of the app and the background went black but I could see the app. When I tapped on the app to open it again, it didn't open and when I touched the screen it was unresponsive. Then I was spammed with the error and the UI itself was moving everytime the error showed. I kept pressing 'OK', but the phone screen eventually went back. So I tried manually resetting the phone via holding the power button and one of the volume buttons. It rebooted (and I've tried rebooting lots of times) and to no success the problem still lies there. Please help

Re: unfortunately com.android.system has been stopped

Uliwooly — Mon, 16 Feb 2015 09:12:28 GMT

Repair your phone with PCC and do NOT install any antivirus or taskillers

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: unfortunately com.android.system has been stopped

Hampus — Mon, 16 Feb 2015 09:49:26 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

One thing that you could try before following uliwoolys suggestion, is to boot the phone into safe mode to see if you experience the same behaviour:
/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008