topic Re: Xperia Z2 Priority calls in XPERIA archive

Xperia Z2 Priority calls

matrix1 — Mon, 20 Apr 2015 07:02:04 GMT

since i updated my Z2 to Lollipop i keep finding my phone set to Priority Mode. i do not know why this happens but i am sure i do not set it accidentally. i also confirmed that i do not have priority mode scheduled for specific day/time. it also occures at random time of the day so schedule is not a possibility.

did anyone face the same probem?

Re: Xperia Z2 Priority calls

Thommo — Mon, 20 Apr 2015 08:23:07 GMT

Have you been hitting the volume button and then maybe touching the different mode at the top after pressing the volume button?

Re: Xperia Z2 Priority calls

matrix1 — Mon, 20 Apr 2015 10:42:00 GMT

i thought i might be doing something wrong but:

i have the official flip case so pressing both volume buttons and the screen at the same time accidentally while in my pocket is not easy to do.

but anyway something else happens to me twice that shows to be a software bug. when i pressed the power button to wake up the screen i noticed the STAR Icons (showing the priotrity mode to be enabled) to come and go 2-3 times within 1-2 seconds until it was finally gone and as i said i noticed this to happen at 2 random times.

Re: Xperia Z2 Priority calls

Thommo — Mon, 20 Apr 2015 12:32:13 GMT

Not sure if this is the cause or will help but in Settings then Sound and notifications there is an option for interruptions and you can turn on Priority

Re: Xperia Z2 Priority calls

matrix1 — Mon, 20 Apr 2015 12:36:52 GMT

thanks but this does not really help.... you telling me how to turn priority on.. my problem is that it is turned on by itself..

Re: Xperia Z2 Priority calls

Thommo — Mon, 20 Apr 2015 12:50:40 GMT

Like i said i wasn't sure if it would help - I thought that setting would turn priority on when in sleep mode but obviously not - Try an App preferences reset - Settings then Apps then tap the 3 dots then Reset app preferences and reboot and test

Re: Xperia Z2 Priority calls

matrix1 — Tue, 21 Apr 2015 09:57:42 GMT

Same problem and noticed new behaviour...

I unlocked the phone, is in normal mode. I go to setup an alarm. I set the alarm and when i exit the screen the priority mode is set

No reasonable explanation

Re: Xperia Z2 Priority calls

zxperia — Thu, 30 Apr 2015 23:50:18 GMT

I'm having the same problems on my z1 phone since upgrading to android 5. priority interruptions just auto turns on randomly through the day as seen by the star in the status bar. I never had any interruptions scheduled ever but still went in and made sure all options were off. I've followed your suggestions as well, including app resets and turning the phone off. Is it an android 5 problem as I never had it before upgrading?
Thx

Re: Xperia Z2 Priority calls

matrix1 — Tue, 05 May 2015 06:06:45 GMT

finally someone else who is reporting the same issue... i was trying to convince Sony that this is software bug!

Re: Xperia Z2 Priority calls

Rockfletch3000 — Wed, 27 May 2015 21:48:47 GMT

I too am having problems with the Priority interruptions mode. At least on three occasions this week I've wondered why my phone hasn't rang (it's my work phone as well as personal) and when I check the sound mode it's switched itself on to priority by itself. It drives me mad, I know I'm not doing it myself as I have a smart case and its sat on my car seat left alone... It's also started not allowing me to END a call. The big red End Call button literally doesn't work at random. I have to do a soft reset to hang up, and when I test the touch pad in settings it reports no problems. I'm starting to hate this device...

Re: Xperia Z2 Priority calls

Nimo73 — Tue, 02 Jun 2015 12:06:27 GMT

Me too. Exactly the same problem. Phone insists on being set to Priority. I know I'm not switching by accident as my phone is in a very sturdy gel case which makes the volume button very difficult to push. Am constantly missing calls, is driving me nuts!

Re: Xperia Z2 Priority calls

as5kicker — Wed, 03 Jun 2015 01:53:06 GMT

getting the same problem after upgrading to lolli, priority inerruptions making me dumb' haha , now i no matter what i do with the settings im not getting any notification whenever i receive text' or if someones calling. whattt to do ????

Re: Xperia Z2 Priority calls

as5kicker — Wed, 03 Jun 2015 02:59:13 GMT

i dont know if this will help, try to go to settings>soundsandnotifications>interruptions>downtime>uncheck monday to sunday,

in doing so, it will not go automatically on priority mode , because if a certain day of the week is checked it will be on prio mode also at a certain period of time or on schedule, depending on the clock below the "downtime" part ..

Re: Xperia Z2 Priority calls

Merdem — Sun, 09 Aug 2015 20:23:38 GMT

Hi, there is no interruption in sound & notification in android v 5.1.1 how can i set up priority?

or how to downgrade to v 5.0