topic Re: ear speaker not working in XPERIA archive

ear speaker not working

earspeakernotwo — Sat, 16 May 2015 08:28:28 GMT

Past day the ear speaker on my xperia z1 stopped working I have to use loud speaker to hear anything any suggestions thanks

Re: ear speaker not working

_alexdon_ — Sat, 16 May 2015 08:31:30 GMT

Try settings-apps-all-smart connect,force stop and clear data. Restart.

Re: ear speaker not working

earspeakernotwo — Sat, 16 May 2015 10:36:35 GMT

Thanks I tried it and it did not work

Re: ear speaker not working

_alexdon_ — Sat, 16 May 2015 10:42:48 GMT

You may need to perform a software repair using PC Companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 80% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).